HaloPSA vs. Scoro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HaloPSA
Score 8.1 out of 10
Enterprise companies (1,001+ employees)
HaloPSA is a solution designed for MSP's and service providers. With HaloPSA out-of-the-box functionality, the solution aims to provide businesses a Cloud platform that enables users to modernise customer experience and automate service. An integrated PSA platform, it includes features such as time-tracking and billing, advanced reporting, asset management, remote access, integrations, and automation tools. Aligned to the user's requirements and boasting an intuitive UI, users…
$35
per month per user
Scoro
Score 7.3 out of 10
Small Businesses (1-50 employees)
Scoro is a professional services automation (PSA) software purpose-built for consultancies, agencies, IT firms, architecture companies, and other professional services businesses. It unites projects, resources, and finances in one system, combining functionality for planning, tracking, and billing. Features include: - CRM & pipeline – A complete overview of a sales funnel and upcoming…
$23.90
per month per user
Pricing
HaloPSAScoro
Editions & Modules
All-inclusive PSA Software
$35
per month per user
All-inclusive PSA Software
$35
per month per user
Core
$23.90
per month per user
Growth
$38.90
per month per user
Performance
$59.90
per month per user
Enterprise
Custom
Offerings
Pricing Offerings
HaloPSAScoro
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional Details15% discount for all charities, educational institutions and non-profit organisations.Up to a 16% discount available for annual pricing.
More Pricing Information
Community Pulse
HaloPSAScoro
Considered Both Products
HaloPSA
Chose HaloPSA
Against the other platforms used, HaloPSA is faster, simpler, and easier to use. It might not yet have all of the features of the other platforms, but they are coming fast. The support is second to none.
Chose HaloPSA
We have used and tried several other PSA vendors and HaloPSA was our favorite by far. Many others were either much too overly complicated, clunky, slow to respond to issues, incomplete, or they simply failed to deliver on promises made, especially in terms of integrations.
Scoro
Chose Scoro
Scoro combines all of your needs into one program. It covered most - if not all - of the needs for the programs listed above, but unfortunately the cost was simply too high. We ended up using another program; however, I would have chosen Scoro over these had the cost not been …
Chose Scoro
We prefer Scoro as it's faster and easier to use and learn. Also the fee structure makes a lot of sense for a smaller company.
Best Alternatives
HaloPSAScoro
Small Businesses
Teamwork.com
Teamwork.com
Score 8.4 out of 10
HaloPSA
HaloPSA
Score 8.1 out of 10
Medium-sized Companies
Teamwork.com
Teamwork.com
Score 8.4 out of 10
Teamwork.com
Teamwork.com
Score 8.4 out of 10
Enterprises
Planview AdaptiveWork
Planview AdaptiveWork
Score 8.5 out of 10
Planview AdaptiveWork
Planview AdaptiveWork
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HaloPSAScoro
Likelihood to Recommend
9.0
(0 ratings)
4.1
(0 ratings)
User Testimonials
HaloPSAScoro
Likelihood to Recommend
Quote to cash. Workflows throughout the entire process are simple and easy to amend/change if needed. Reporting is easy and can be scheduled to our needs.
Read full review
Perfect tool for an SME, probably also for a large organization. We are very satisfied with it and the cost is low for the value we get.
Read full review
Pros
  • Ticketing
  • Automation
  • Invoicing
Read full review
  • Great interface and user experience
  • Fast, informative and compact platform
  • Great invoicing and reminders system
Read full review
Cons
  • A few tweaks to how items are organised/grouped and listed
  • Documentation
Read full review
  • Cost. I ended up not recommending this product simply because of the cost alone. There are hidden costs you will not know about until it is too late. Their pricing model is geared for bigger businesses, and can cripple smaller ones. The pricing is by user. If you get the most basic of plans (with a 900 onboarding charge), you will realize that all the things you actually need to make the program effective are on the next tier up...
  • Quickbooks. At the time I was exploring this, Quickbooks was not very well integrated. If you wanted to include billing (which they do show promise for), then you will have issues here.
Read full review
Alternatives Considered
Against the other platforms used, HaloPSA is faster, simpler, and easier to use. It might not yet have all of the features of the other platforms, but they are coming fast. The support is second to none.
Read full review
Scoro combines all of your needs into one program. It covered most - if not all - of the needs for the programs listed above, but unfortunately the cost was simply too high. We ended up using another program; however, I would have chosen Scoro over these had the cost not been such an important factor. I would have chosen Scoro because of this level of integration, too!
Read full review
Return on Investment
  • Our teams have been brought closer together
  • We are more accessible to our clients thanks to HaloPSA
  • All aspects of the business are covered under one system
Read full review
  • Scoro could have had a wonderful impact on the workflow of the business. It allows for integrations most programs don't, including accounting and time tracking, and could have easily eliminated the need for an FTE through the streamlining of tasks alone.
  • If we had implemented this program, we would have saved time, but all of the gains would have gone to pay for Scoro. It would not have balanced out, especially if they ever were to raise their rates.
Read full review
ScreenShots

HaloPSA Screenshots

Screenshot of Home PageScreenshot of Asset ManagementScreenshot of Dashboard

Scoro Screenshots

Screenshot of an example of the customizable real-time dashboards that provide an overview of progress across the business, and monitor KPIs and key metricsScreenshot of a dynamic Gantt chart for planning, allocating resources based on availability, and monitoring project performance in real time in terms of time and moneyScreenshot of a monitor of cost burn, used to forecast profit while the projects are ongoing to detect signs of overservicing early enough to do something about itScreenshot of where to track billable and non-billable utilization across the team to understand how resource utilization, and how much time is spent on revenue-generating workScreenshot of where Scoro forecasts revenue automatically based on pipeline and committed projects, to support smarter and more strategic business decisions that support growthScreenshot of the accounting tools Scoro can integrate with to sync bills, invoices, and payments automatically, reducing manual work and minimizing the risk of human error