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Happy Customer Reviews vs. ReputationStacker

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Happy Customer Reviews
Score 0.0 out of 10
N/A
N/A
$125
per month
ReputationStacker
Score 10.0 out of 10
N/A
ReputationStacker is a Reputation Management platform designed to automate the acquisition of customer reviews and monitor brand sentiment across multiple locations. The solution provides tools for Review Generation, Customer Feedback Collection, and Multi-Location Management. Key Capabilities Automated Review Campaigns: The system triggers automated SMS (Short Message Service) and Email review invitations based on customer transactions. The vendor…
$79
per month
Pricing
Happy Customer ReviewsReputationStacker
Editions & Modules
Basic
$125
per month
Lite
$79
per month
Standard
$99
per month per location
Professional
$124
per month per location
Offerings
Pricing Offerings
Happy Customer ReviewsReputationStacker
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details—Discount available for annual billing.
More Pricing Information
Best Alternatives
Happy Customer ReviewsReputationStacker
Small Businesses
Yext
Yext
Score 7.2 out of 10
Yext
Yext
Score 7.2 out of 10
Medium-sized Companies
Yext
Yext
Score 7.2 out of 10
Yext
Yext
Score 7.2 out of 10
Enterprises
Yext
Yext
Score 7.2 out of 10
Yext
Yext
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Happy Customer ReviewsReputationStacker
Likelihood to Recommend
-
(0 ratings)
10.0
(9 ratings)
Usability
-
(0 ratings)
10.0
(9 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Happy Customer ReviewsReputationStacker
Likelihood to Recommend
Common Sense Web Marketing
No answers on this topic
ReputationStacker
ReputationStacker is extremely well designed for multi-location practices that care about improving and protecting their online reputation and visibility in local search engine results (which is extremely important for our business). It makes it easy to consistently generate reviews for each location and address issues that patients have before they become bigger problems. If you’re looking for an all-in-one marketing platform, this isn’t that. It's just focused on online reputation and reviews and it does that really well (instead of trying to do everything).
AA
Alyssa Alvarez
Marketing Manager
Read full review
Pros
Common Sense Web Marketing
No answers on this topic
ReputationStacker
  • Online reputation management for multiple locations of our business
  • Review generation for all of our clinics (with a focus on Google reviews)
  • Responding to reviews at scale
  • Review and reputation reporting
AA
Alyssa Alvarez
Marketing Manager
Read full review
Cons
Common Sense Web Marketing
No answers on this topic
ReputationStacker
  • Adding additional locations of our business wasn't obvious at first, but when I figured out how to do it it was easy after that.
AA
Alyssa Alvarez
Marketing Manager
Read full review
Usability
Common Sense Web Marketing
No answers on this topic
ReputationStacker
We had our marketing person set it up, and now it automatically gets us Google reviews. It couldn't be easier.
HP
Read full review
Support Rating
Common Sense Web Marketing
No answers on this topic
ReputationStacker
I had a question about how to add new locations and the support team got back to me immediately and showed me how to do it.
AA
Alyssa Alvarez
Marketing Manager
Read full review
Alternatives Considered
Common Sense Web Marketing
No answers on this topic
ReputationStacker
Swell was too expensive. ReputationStacker does the same things (and more), costs less, and as far as I can tell from the Swell demo we did, a lot easier to use.
KB
Kelly Boyd
Head of Digital Marketing
Read full review
Return on Investment
Common Sense Web Marketing
No answers on this topic
ReputationStacker
  • We have an average of over 30% more clicks on our Google Business Profiles since we started using ReputationStacker (because we now show a lot higher in Google's local search pack).
CS
Courtney Stewart
Paid Media Specialist
Read full review
ScreenShots

ReputationStacker Screenshots

Screenshot of ReputationStacker's review management interface, which helps businesses of all sizes get more reviews, respond to them, share them on social media & their own websites, and manage their entire online reputation from a single dashboard.Screenshot of ReputationStacker's review monitoring dashboard. It monitors reviews from over 100 review sites, from Google to industry-specific review sites (like Avvo for lawyers and Healthgrades for doctors). The user can respond to reviews directly from the ReputationStacker dashboard, and assign reviews to teammates for follow-up, share reviews as posts on social media pages, and share reviews on a company's website via the Review Feed widget.Screenshot of ReputationStacker's reports. These help to turn the qualitative feedback from online reviews and customer feedback into quantified data. ReputationStacker works for single-location SMBs, but for multi-location online reputation management, the system is not only designed for automatic review generation, but also to run apples-to-apples comparisons of a business's locations to discover what customers really care about, including what's being done right, to where improvements can be made.Screenshot of ReputationStacker’s automated review generation, which requires no manual follow-up. Users can choose their ideal moment to request a review. Review request templates in ReputationStacker are also customizable to (for example) sound more casual or more formal. ReputationStacker's review request forms are on-brand and customizable so you can collect more customer feedback on the frontend, or streamline things and send customers directly to the review sites that are most important (Google, of course, but also niche and industry specific review sites).Screenshot of an example of ReputationStacker's AI review responses. Their prompting allows users to dial-in the brand voice so responses sound like they're coming from a person, and not an automated responder. The system can also be trained for improvement, and thresholds can be set so responses are only sent under certain conditions (e.g. five-star reviews only).Screenshot of ReputationStacker's review widgets can showcase reviews on a company website. The widget can be customized with a few clicks. Copy the embed code and paste it on a website wherever the review should appear. Multiple review widgets can be added.