Why we use ReputationStacker for reviews.
Overall Satisfaction with ReputationStacker
We operate in a highly competitive market and need to consistently earn Google reviews to stay visible in local search. ReputationStacker automates review generation for us so we don't have to think about it. It reaches out to our clients, collects their feedback on our services, and then sends them to Google to write a review. Without this, we're more or less invisible. With it, we stay at or near the top of search results.
Pros
- Review generation.
- Review monitoring.
- Review responses.
Cons
- Drill deeper in reports.
- The ROI is tremendous, given how it keeps us ranking high in Google local search.
We did demos with all of them. Birdeye and Podium seem to handle reviews well, but they also have a lot of other features we'd never use. We chose ReputationStacker because of its dedicated focus on reviews (getting them, monitoring them, responding to them). That's all we wanted, and it's exactly what ReputationStacker does.
Do you think ReputationStacker delivers good value for the price?
Yes
Are you happy with ReputationStacker's feature set?
Yes
Did ReputationStacker live up to sales and marketing promises?
Yes
Did implementation of ReputationStacker go as expected?
Yes
Would you buy ReputationStacker again?
Yes
Evaluating ReputationStacker and Competitors
- Scalability
- Integration with Other Systems
- Ease of Use
We needed a system to help us get more Google reviews that was easy to use. We had ReputationStacker set up for all of our locations within an hour or two and were getting reviews before the end of the first day.
ReputationStacker Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I don't think there is a premium support option. If there is, we've never needed it.
At first, we didn't understand how to connect it directly to Google. They explained how to do it quickly and clearly.
Using ReputationStacker
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Getting reviews.
- Responding to reviews.

Comments
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