Happy Returns vs. Pirate Ship

Happy Returns

2 Reviews and Ratings

Pirate Ship

8 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Happy Returns	Score 10.0 out of 10	N/A	Happy Returns offers what the vendor describes as the industry’s only comprehensive solution to initiate, accept, and process returns. This returns software is designed to enable forward-thinking retailers to reduce refunds and increase exchanges over 36%—2X above the industry average. This also raises customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No…	N/A
Pirate Ship	Score 8.5 out of 10	N/A	Pirate Ship is a shipping solution presented by the vendor as an ecommerce ordering solution with cheap rates for USPS shipping.	N/A

Pricing

Happy Returns

Pirate Ship

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Happy Returns	Pirate Ship
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Happy Returns	Pirate Ship
Top Pros	Pro Customer service team Pro Process easy Pro Easy for customers	Pro Easy to navigate Pro Pre populated Pro Pricing is competitive
Top Cons	No answers on this topic	Minus User functionality Minus Better email Minus Email notifications

User Ratings
	Happy Returns	Pirate Ship
Likelihood to Recommend	10.0 (1 ratings)	8.0 (4 ratings)
Support Rating	- (0 ratings)	9.6 (7 ratings)

User Testimonials
	Happy Returns	Pirate Ship
Likelihood to Recommend	Happy Returns Happy Returns are best suited for retail stores and ecom where customers need to return or exchange goods. Happy Returns have a number of options and levels of return services they can offer. Having return bar partners like FedEx opens up many local return drop-off locations making it much more convenient for the customer as well as having the option to mail the good back by easily printing a pre-paid return label. Verified User Anonymous Read full review	Pirate Ship Well suited for cubic shipping, especially if it’s only a few pounds. Not well suited for larger and heavy packages. USPS does not offer very competitive rates in comparison to UPS or FedEx, when it comes to heavy packages that are over 10x10x10. If you have a subscription box company, this would be the best way to purchase and print shipping labels. Verified User Anonymous Read full review
Pros	Happy Returns Makes the return process easy for customers It's easy for our customer service team to manager Has a seamless Shopify integration Verified User Anonymous Read full review	Pirate Ship Great shipping rates Batching labels Easy to use CB Chelsee Bergen Marketing & Operations Manager Read full review
Cons	Happy Returns Currently there is no API to GET or POST data Verified User Anonymous Read full review	Pirate Ship I really can't think of any. It is truly wonderful software solution for small businesses! Alex Pegg Owner Read full review
Support Rating	Happy Returns No answers on this topic	Pirate Ship I have reached out via phone, email, and chat, and they always help out immediately! Also, they even changed their credit card category to shipping for me so I could receive 3x points through one of my business credits when I purchase through them. They are truly the best ever! Verified User Anonymous Read full review
Alternatives Considered	Happy Returns We migrated from Narvar to Happy Returns for a number of reasons. Happy Returns had a better Shopify integration and the process for customers to return via the website was much easier for customers. The Happy Returns admin UI is simple, modern, and easy to navigate. Happy Returns offers features like return bars, exchanges, and site credit that allowed us to give our customers options in how they return in an easy way without any development cost. Our experience with Narvar was the opposite. Verified User Anonymous Read full review	Pirate Ship Pirate Ship is the best for USPS shipping labels, hands down. Verified User Anonymous Read full review
Return on Investment	Happy Returns We have seen an increase in customer retention Customer service spends less time servicing return issues Verified User Anonymous Read full review	Pirate Ship Given that it's free to use, the price can't be beat! Automatically get rates comparable to USPS negotiated shipping rates. CB Chelsee Bergen Marketing & Operations Manager Read full review