TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Harvest

    Score8.8 out of 10
    N/AHarvest is used to track time, gain insights from past projects, and get paid for work. Dedicated apps and integrations with popular tools like Asana and Slack allow Harvest to fit into a team’s workflow. A selection of visual reports are offered to keep projects running smoothly and an organization's team supported. Harvest also helps to turn a team’s tracked time and expenses into professional nvoices and collect payment quickly with integrated online payments.

    $13.75

    per month per seat

    Rocketlane

    Score8.5 out of 10
    N/AAs per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and accountability. Its target audience primarily includes industries such as CS (Customer Success) and Professional Services. It emphasizes its capability to expedite time-to…N/A
    Pricing
    HarvestRocketlane
    Editions & Modules
    Harvest Pro
    $13.75
    per month per seat
    Harvest Premium
    $17.50
    per month per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    HarvestRocketlane
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount for annual billing on Pro and Premium plans.—
    More Pricing Information
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    HarvestRocketlane
    Likelihood to Recommend
    9.5
    (52 ratings)
    10.0
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.1
    (5 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.4
    (18 ratings)
    -
    (0 ratings)
    User Testimonials
    HarvestRocketlane
    Likelihood to Recommend
    Harvest
    Harvest is ideally suited for a variety of scenarios, particularly in the realms of freelance or consulting work, where accurate hour tracking for billing is crucial. It excels in small to medium businesses managing team projects, allowing for effective resource allocation and time management across multiple concurrent projects. For budgeting and forecasting, Harvest provides valuable data, aiding in accurately estimating the duration and cost of future projects based on past data. It's also highly beneficial for remote or distributed teams, thanks to its cloud-based platform that facilitates seamless coordination. Additionally, its detailed reporting features enhance client transparency, fostering trust through clear communication of time spent on projects. However, Harvest may be less suitable for larger enterprises with complex integration needs or specialized industries requiring more niche features. Small startups or individuals on tight budgets might find the cost challenging, especially if they don't fully utilize all its features. Lastly, for those needing only basic time tracking, simpler or free tools might be more appropriate, making Harvest an unnecessary expenditure for basic needs.
    Incentivized
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    Rocketlane
    There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
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    Pros
    Harvest
    • Offers several options on using the tool, for example, you can use the app on your phone, the app for desktop, or simply have the website open.
    • The timer integrates with other platforms. For example, our team uses Asana as our project management tool. Now, in real-time, I can know which projects my team is working on and whether we're implementing good time management strategies to meet our goals.
    • The summary break downs are wonderful! You can view an individual's hours as well as project hours. There are even notifications you could receive when your team is getting close to reaching the allotted time for a client's project.
    Incentivized
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    Rocketlane
    • Saved Project Manager time by 80-85%
    • Ease of use, User Friendly interface
    • Reminders : Email notification on upcoming due task to task owner
    • Publishing of Periodic Project Status Report
    Incentivized
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    Cons
    Harvest
    • I’m still trying to figure out how tasks best associate to a specific project. There’s a couple different places to edit that and I’m a little confused as to best practice.
    • Does not integrate into basecamp which is our project management system
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    Rocketlane
    • Project Opening time
    • Automated time tracked should be there
    • Every phase has a option to make a call and zoom so time tracked real time
    Incentivized
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    Likelihood to Renew
    Harvest
    No answers on this topic
    Rocketlane
    It really helps to support us in supporting our customers.
    Incentivized
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    Usability
    Harvest
    Again, just a minor compatibility issues using with other platforms such as Basecamp, but it does do everything promised. The only downfall we have found is having to create a job in both platforms and then connecting them later vs being able to create a project once and having them automatically connect.
    Incentivized
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    Rocketlane
    Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.
    Incentivized
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    Support Rating
    Harvest
    They're very responsive and do their best to answer whatever questions we've had. Sometimes, the question or request we've made is for a feature that doesn't yet exist, however in most cases those features have been built later and did eventually address our need.
    Incentivized
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    Rocketlane
    No answers on this topic
    Alternatives Considered
    Harvest
    Harvest is significantly better than Jira. I think Jira's is not originally intended to be used as a time logging/management system, but we had been previously using it as that. It was much clunkier, and many employees had a difficult time using it as a user interface goes. Harvest is much more user friendly and has simplified the daily time-logging process for everyone in our office
    Incentivized
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    Rocketlane
    For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.
    Incentivized
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    Return on Investment
    Harvest
    • Harvest has improved our payment schedules. Since we switched, we get paid for projects much sooner.
    • Harvest has saved us a ton of time with payroll. We are able to track our users time and pay them appropriately based on their billable hours.
    • Harvest is becoming a lifesaver around tax time. The reporting features have allowed us to pull reports for our tax accountant.
    Incentivized
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    Rocketlane
    • Dislike can be that we are not able to add tasks when we are filling the timesheet directly and so then we have to go to that project and create task and then put up the time. If I want to fill past days timesheet then this cause double work.
    Incentivized
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    ScreenShots

    Harvest Screenshots

    Screenshot of the time tracking experience in HarvestScreenshot of project progress tracking, with budgets and costsScreenshot of team capacity trackingScreenshot of a visualization displaying where a team's time is goingScreenshot of Harvest invoicing, that turns tracked time and expenses into invoices so users can get paid online

    Rocketlane Screenshots

    Screenshot of Project ListsScreenshot of Project PlanScreenshot of Status UpdateScreenshot of Customer ViewScreenshot of TemplateScreenshot of Documents