Very user friendly!
May 03, 2021

Very user friendly!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Harvest

Our entire company uses Harvest to capture the timesheets for our staff for given tasks, roles and projects; and then use that information to run reports to be used as data for billing. This is the basic minimum requirement that we needed. The ability to apply different rates to specific tasks and run reports and insights on that specific task is very valuable.

At this time we are not using it to send and receive invoices because the software we we coming from didn’t offer that and we had developed other processes. Although I can see that it is part of the Harvest suite. So far I enjoy how user-friendly and intuitive Harvest is.
  • Time tracking is very easy for even non-technical users
  • Reports are intuitive and easy to understand
  • Billing function is available
  • Easy to manage tasks, roles and projects for any given client
  • I’m still trying to figure out how tasks best associate to a specific project. There’s a couple different places to edit that and I’m a little confused as to best practice.
  • Does not integrate into Basecamp which is our project management system
  • Time tracking
  • Reports
  • Insights on where Time is being spent (billable v non-billable)
  • Software expense was within budget
  • Solved and immediate need for a time tracking solution to be implemented quickly
  • Runs reports easily, very intuitive interface
Everhour is just very rudimentary and ugly. It did the okay for time tracking and basic reports — but it wasn’t very intuitive and could’ve been a lot more elegant. You couldn’t edit other users time or make corrections it was just a data pull and that was it.

Open air is even worse. it’s like something out of 1985. Extremely ugly and not at all easy to use. It fulfilled the basic requirement of tracking time and we did not use it for anything else. When they raised the price to eight grand a year, despite our limited use of it’s functionality. We quickly dropped them.

Do you think Harvest delivers good value for the price?

Not sure

Are you happy with Harvest's feature set?

Yes

Did Harvest live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Harvest go as expected?

Yes

Would you buy Harvest again?

Yes

Harvest salt or immediate need for a replacement time tracking system that had become out of financial reach. It was a simple solution that everyone in our organization picked up really quickly. For myself at the administrative level, I have had no trouble adding clients, adjusting tasks, migrating tasks and running reports.

I am unsure as to the best practices at this time for a particular clients that have very specific price rate associated to very specific roles, it will still list the roles that we do not want in the drop-down menu and I would really like to eliminate that. I do not want room for error or for any particular user to pick the wrong task. It still lists them as non-billable but there are no non-billable hours associated to that client, so we don’t need those at all on the drop down.