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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HashiCorp Nomad

    Score8 out of 10
    N/ANomad, from HashiCorp, is presented as a simple, flexible, and production-grade workload orchestrator that enables organizations to deploy, manage, and scale any application, containerized, legacy or batch jobs, across multiple regions, on private and public clouds. Nomad's workload support enables an organization to run containerized, non containerized, and batch applications through a single workflow. Nomad is available open source, or via a supported enterprise plan.N/A

    Spiceworks Cloud Help Desk

    Score8.2 out of 10
    N/ASpiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management.

    $0

    (free for 1-5 Seats)

    Pricing
    HashiCorp NomadSpiceworks Cloud Help Desk
    Editions & Modules
    No answers on this topic
    Core Plan
    $0
    Premium
    $6
    per month per user
    Offerings
    Pricing Offerings
    HashiCorp NomadSpiceworks Cloud Help Desk
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HashiCorp NomadSpiceworks Cloud Help Desk
    Considered Both Products
    IBM
    No answer on this topic
    Spiceworks Ziff Davis
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    35 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    35 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    34 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    27 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    31 Answers
    Features
    HashiCorp NomadSpiceworks Cloud Help Desk
    Incident and problem management
    Comparison of Incident and problem management features of HashiCorp Nomad and Spiceworks Cloud Help Desk
    Feature
    HashiCorp Nomad
    -
    Ratings
    Spiceworks Cloud Help Desk
    8.1
    56 Ratings
    1% below category average
    Organize and prioritize service tickets00 Ratings8.855 Ratings
    Expert directory00 Ratings5.548 Ratings
    Subscription-based notifications00 Ratings4.943 Ratings
    ITSM collaboration and documentation00 Ratings9.346 Ratings
    Ticket creation and submission00 Ratings10.055 Ratings
    Ticket response00 Ratings10.054 Ratings
    Self Help Community
    Comparison of Self Help Community features of HashiCorp Nomad and Spiceworks Cloud Help Desk
    Feature
    HashiCorp Nomad
    -
    Ratings
    Spiceworks Cloud Help Desk
    9.5
    53 Ratings
    17% above category average
    External knowledge base00 Ratings9.549 Ratings
    Internal knowledge base00 Ratings9.549 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of HashiCorp Nomad and Spiceworks Cloud Help Desk
    Feature
    HashiCorp Nomad
    -
    Ratings
    Spiceworks Cloud Help Desk
    8.7
    53 Ratings
    8% above category average
    Customer portal00 Ratings9.847 Ratings
    IVR00 Ratings4.512 Ratings
    Social integration00 Ratings9.028 Ratings
    Email support00 Ratings10.047 Ratings
    Help Desk CRM integration00 Ratings10.029 Ratings
    Best Alternatives
    HashiCorp NomadSpiceworks Cloud Help Desk
    Small Businesses
    Mirantis Kubernetes Engine
    Score8 out of 10
    Help Scout
    Score9.3 out of 10
    Medium-sized Companies
    Amazon Elastic Container Service (Amazon ECS)
    Score8.6 out of 10
    LiveAgent
    Score8.8 out of 10
    Enterprises
    SUSE Rancher
    Score9.4 out of 10
    Front
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HashiCorp NomadSpiceworks Cloud Help Desk
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (84 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (29 ratings)
    Usability
    -
    (0 ratings)
    9.8
    (10 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.7
    (26 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    HashiCorp NomadSpiceworks Cloud Help Desk
    Likelihood to Recommend
    IBM
    Nomad is well suited for organizations who wish to tackle the problem of cloud computing with as little opinion as possible. Where competing tools like Kubernetes limit the concept of "batteries included," Nomad relies on engineers understanding the missing components and filling them in as necessary. The benefit of Nomad is the ability to build a system out of small pieces with the cost of having more complexity at a system level compared to alternatives.
    Incentivized
    Read full review
    Spiceworks Ziff Davis
    It's a great helpdesk solution - we currently have five years of data within it, roughly 25,000 tickets. The older edition is a great inventory and software license tracking tool. It is easy for users to use the interface and submit tickets and requests on the web, and its email integration is solid. The new version is a below-average system monitoring tool, only giving up/down status and a few other metrics.
    Incentivized
    Read full review
    Pros
    IBM
    • Nomad is incredibly simple by nature, following the Linux philosophy of doing one thing great. That one thing for Nomad is job scheduling.
    • Nomad is a modern tool, written in Go with a large community and maintained by HashiCorp.
    • Implementation of Nomad is very simple since it is a single binary.
    Incentivized
    Read full review
    Spiceworks Ziff Davis
    • It helps to multitask, even on the go with the mobile App.
    • We can customize to meet your needs with automated responses, notifications, and templates.
    • Detailed reports allow managers to keep track [of] and analyze data.
    • Allows for a database to store notes helpful for future tickets.
    Incentivized
    Read full review
    Cons
    IBM
    • Nomad only handles one part of a full platform. Expertise and vision are required in implementing an entire system that is functional enough for an organization to rely on. This includes other tools to handle things like secrets, service discovery, network routing, etc.
    • Nomad is delayed in some modern functionality, like features for service-mesh and open tracing. These features are on the tool's roadmap, but there's currently no native support. These paradigms can be established still, but require more expertise outside of Nomad itself.
    • Nomad is not the leading tool for this space, and as such risks being left behind by tools with much greater support, such as Kubernetes.
    Incentivized
    Read full review
    Spiceworks Ziff Davis
    • I have always wanted a way to redirect a support request into another IS bin, such as a development task.
    • It's possible to extract the data from the Spiceworks database, but it would be helpful if the process to do so were easier.
    • Improved ability to customize the system generated emails to improve the formatting and company branding.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    No answers on this topic
    Spiceworks Ziff Davis
    Spiceworks is a free tool, so there would be no hesitation if we are required to upgrade it. We have installed Spiceworks on a dedicated server with more than enough resources to get the most from this tool, so we will have this running in our department for years to come.
    Incentivized
    Read full review
    Usability
    IBM
    No answers on this topic
    Spiceworks Ziff Davis
    Spiceworks is user friendly and easy to set up. It can be customized to suit your needs. If there are any problems, you can go to the community forums for support and be in contact with many IT Pros, as well as the Spiceworks support staff and development teams who are always happy to help users out
    Incentivized
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    Reliability and Availability
    IBM
    No answers on this topic
    Spiceworks Ziff Davis
    We use it both locally on our own server so up time is decided by us and we also use the hosted help desk. We have never had an outage of that.
    Incentivized
    Read full review
    Support Rating
    IBM
    No answers on this topic
    Spiceworks Ziff Davis
    Spiceworks has been working out of the box, and some of the basic customizations have been successful with just our internal staff handling. We don't have any other issues with the tool. It provides us with the inventory information we want in a quick and concise report in a variety of formats for our team.
    Incentivized
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    Implementation Rating
    IBM
    No answers on this topic
    Spiceworks Ziff Davis
    If you can spin up a VM to run it on, you'll thank yourself later. If you have remote sites, set up a local server (or dedicated computer) at each site and set them up as remote collectors for the main site. You'll save time and bandwidth
    Incentivized
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    Alternatives Considered
    IBM
    Nomad's primary competitor is Kubernetes, specifically its scheduling component. Kubernetes is a much more complete system that will handle more things than job scheduling, including service discovery, secrets management, and service routing. There also exists a much larger community support for Kubernetes vs Nomad. One might say Kubernetes is the safer choice between the two. Kubernetes is the complete "operating system" for cloud computing, but with it includes complexities that are "Kubernetes" specific. The decision really comes down to a mindset of monolith vs components. With Kubernetes, I would argue you choose the entire system as a whole. With Nomad, you design your system piece by piece. There is no wrong answer.
    Incentivized
    Read full review
    Spiceworks Ziff Davis
    EGroupware UI is clunky and hard to use, Jira is great but the pricing is expensive in comparison with spice works that has a free version and you can test it out properly before buying and make a correct decision based on your business plan and company objectives with the right software.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Nomad has allowed our organization to deploy quicker and more frequently with a lower failure rate.
    • Nomad has brought in consistency from an operations perspective.
    • Nomad's performance allows us to scale infinitely while providing functionality that reduces mean time to repair (canary deploys, versioning, rollbacks, etc).
    Incentivized
    Read full review
    Spiceworks Ziff Davis
    • Positive - Allow organizations to implement structured Help Desk procedures.
    • Positive - IT can begin to quantify their tickets and uncover needs within the organization.
    • Positive - IT can develop a solid roadmap with [the] management of future needs, equipment refresh schedules, etc.
    • Positive - IT can pinpoint employees who may need extra training or updated equipment based on historical ticketing data.
    Incentivized
    Read full review
    ScreenShots