HCL BigFix

HCL BigFix

22 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
BigFix	Score 8.2 out of 10	N/A	BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).	N/A

Pricing

HCL BigFix

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
BigFix
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	HCL BigFix
Considered Both Products	BigFix Ashutosh Mishra Associate Software Engineer Chose HCL BigFix We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as … Helpful? MH Mark Hannon VP - Head of Infrastructure Chose HCL BigFix The functionality seemed greater and the pricing was more advantageous for the firm at the time of purchase. The decision was made due to our business relationship with IBM, the demonstrations provided by several former users of BigFix and the expansive feature set that can be … Incentivized Helpful? Verified User Manager Chose HCL BigFix We used Spiceworks in small scales. BigFix is more enterprise-ready and able to support a large environment like ours. It also offers functions that are not available in Spiceworks. Incentivized Helpful? DB David Baca System Administrator Chose HCL BigFix Although it lacks the ability to deploy agentless scanning or patch deployments it makes up in its real-time data of devices do to the use of agents. Compared to our other patch management software Ivanti we believe that it fills the role of workstation management better than … Incentivized Helpful?
Top Pros	Pro Software inventory Pro Slow response Pro User friendly
Top Cons	Minus Antivirus software Minus Easy setup Minus Mobile devices

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	HCL BigFix
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User Ratings
	HCL BigFix
Likelihood to Recommend	9.0 (5 ratings)
Support Rating	6.0 (3 ratings)

User Testimonials
	HCL BigFix
Likelihood to Recommend	HCL Technologies HCL BigFix is well-suited: Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency. However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets. Ashutosh Mishra Associate Software Engineer Read full review
Pros	HCL Technologies Software inventory. Patch deployment. Patch review. Incentivized MH Mark Hannon VP - Head of Infrastructure Read full review
Cons	HCL Technologies The patching function is difficult for RedHat Linux servers, and can be improved. The site configuration and access control appears to be cumbersome. Incentivized Verified User Anonymous Read full review
Support Rating	HCL Technologies Recently we noticed the customer service on the support has dropped compared to when we first deployed the software. Incentivized DB David Baca System Administrator Read full review
Alternatives Considered	HCL Technologies We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients Ashutosh Mishra Associate Software Engineer Read full review
Return on Investment	HCL Technologies When there is a need to patch a Windows System it has worked Incentivized Verified User Anonymous Read full review
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