Work in progress
October 07, 2021

Work in progress

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with HCL BigFix (formerly from IBM)

Currently, we are using it as our primary EndPoint Management for Microsoft Windows OS platform only.
Organization
Patch Management
  • Inventory
  • CIS
  • Patching
  • No console for macOS
  • No easy setup UI for macOS users
  • Patching can be complicated if you don't understand relevance
  • Patching can be complicated it you don't understand scripting
  • Could be better in helping with CIS Benchmarks
  • Patching
  • Inventory
  • CIS Information
  • When there is a need to patch a Windows System it has worked

Do you think HCL BigFix delivers good value for the price?

No

Are you happy with HCL BigFix's feature set?

No

Did HCL BigFix live up to sales and marketing promises?

No

Did implementation of HCL BigFix go as expected?

Yes

Would you buy HCL BigFix again?

No

BlackBerry Protect (CylancePROTECT), BlackBerry Optics (CylanceOPTICS)

BigFix Feature Ratings

Anti-Exploit Technology
Not Rated
Endpoint Detection and Response (EDR)
Not Rated
Centralized Management
8
Hybrid Deployment Support
7
Infection Remediation
Not Rated
Vulnerability Management
Not Rated
Malware Detection
Not Rated