HCL Digital Experience vs. Mura CMS+

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HCL Digital Experience
Score 9.9 out of 10
N/A
HCL Digital Experience is based on the former IBM Web Content Manager and IBM WebSphere Portal products, acquired by HCL Technologies from IBM in late 2018. The product allows the user to create, manage and deliver engaging omnichannel digital experiences to audiences with responsive content, targeted offers, seamlessly integrated applications and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more).N/A
Mura CMS+
Score 10.0 out of 10
N/A
Mura, from Mura Software in Sacramento, is a headless CMS designed to enable users to publish and pivot messaging at a moment’s notice, presented by the vendor as an agile platform that helps users to create meaningful connections by delivering personalized experiences to any audience.N/A
Pricing
HCL Digital ExperienceMura CMS+
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HCL Digital ExperienceMura CMS+
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HCL Digital ExperienceMura CMS+
Considered Both Products
HCL Digital Experience
Chose HCL Digital Experience
Each of the options had good points and bad points. Building a site with tight integration to HCL Commerce and SAP backend systems was just easier with HCL DX. Security is also a concern and HCL DX provided better fine-grained security across the board. HCL DX also allowed us …
Chose HCL Digital Experience
When compared with CMS products like Adobe Day CQ, Fatwire, Interwoven:
        • IBM Web Content manager is reliable and scalable
        • Better customer service and IBM is keen on helping customers fix any issues with quick turnaround
Chose HCL Digital Experience
IBM Web Content Manager comes with IBM WebSphere Portal. Both [have been] leaders in the portals and content management space for a long time with proven capabilities. Our clients also have other products from the IBM stack and they fit along nicely.
Chose HCL Digital Experience
I used Liferay WCM; the open source system is too customizable such that what you get out of the box is not adequate. However, the portal pages in Liferay blend better with WCM than IBM: This is not always an advantage if you want to build a WCM site separated from portal …
Chose HCL Digital Experience
Adobe Experience Manager,Liferay Portal,Magnolia (V5 and later versions),Adobe CQ
Chose HCL Digital Experience
Magento and Prestashop are E-commerce CMS platforms.
They are used in a different scale of application than WCM.
Mura CMS+

No answer on this topic

Features
HCL Digital ExperienceMura CMS+
Security
Comparison of Security features of Product A and Product B
HCL Digital Experience
5.0
Ratings
48% below category average
Mura CMS+
-
Ratings
Role-based user permissions5.00 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
HCL Digital Experience
4.1
Ratings
66% below category average
Mura CMS+
-
Ratings
API4.10 Ratings00 Ratings
Internationalization / multi-language4.10 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
HCL Digital Experience
2.9
Ratings
85% below category average
Mura CMS+
-
Ratings
WYSIWYG editor7.00 Ratings00 Ratings
Code quality / cleanliness3.10 Ratings00 Ratings
Admin section3.10 Ratings00 Ratings
Page templates1.10 Ratings00 Ratings
Library of website themes1.10 Ratings00 Ratings
Mobile optimization / responsive design4.00 Ratings00 Ratings
Publishing workflow1.10 Ratings00 Ratings
Form generator3.00 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
HCL Digital Experience
1.9
Ratings
112% below category average
Mura CMS+
-
Ratings
Content taxonomy1.10 Ratings00 Ratings
SEO support2.10 Ratings00 Ratings
Bulk management2.10 Ratings00 Ratings
Availability / breadth of extensions2.10 Ratings00 Ratings
Community / comment management2.10 Ratings00 Ratings
Best Alternatives
HCL Digital ExperienceMura CMS+
Small Businesses
Bloomreach
Bloomreach
Score 9.1 out of 10
Contentful
Contentful
Score 7.6 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HCL Digital ExperienceMura CMS+
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
Likelihood to Renew
5.7
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
7.0
(0 ratings)
-
(0 ratings)
Implementation Rating
7.0
(0 ratings)
-
(0 ratings)
Product Scalability
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
HCL Digital ExperienceMura CMS+
Likelihood to Recommend
IBM Web Content Manager is well suited for intranet employee portals, websites which drive extensive marketing content, and e-commerce sites to provide product images and details. It cannot be used a document management system to store large volumes of data as it's purely a web content management system.
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Pros
  • Well designed web content management system with clearly defined relationships between the various web content objects such as sites, site areas, authoring templates, presentation templates, library resources, components, web content objects, etc.
  • Can create robust content creation and publishing workflows with workflow stages and workflow actions
  • Web Content can be rendered on multiple devices and browsers in a responsive and adaptive manner.
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Cons
  • Search is not working well. We could not get it work even we worked it with IBM support.
  • Java Applet in Ephox editor is pain. You have to watch that you update your Java version correctly or You cannot edit anything. This might work somehow on enterprise environment with tight workstation configuration. I think that Java Applet editor is the worst part of IBM WCM
  • IBM WCM needs lot of capacity on database and appserver.
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No answers on this topic
Likelihood to Renew
IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
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Usability
New versions has increased user experience facilitating usability.
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No answers on this topic
Support Rating
We had some issues related with performing and the support was suitable and sucessful.
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No answers on this topic
Implementation Rating
Implementation was successful due to Websphere application server used.
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No answers on this topic
Alternatives Considered
Each of the options had good points and bad points. Building a site with tight integration to HCL Commerce and SAP backend systems was just easier with HCL DX. Security is also a concern and HCL DX provided better fine-grained security across the board. HCL DX also allowed us to use multiple technologies and maintain a cohesive feel across everything.
Read full review
No answers on this topic
Return on Investment
  • Unique, easy and user friendly solution that has increased business benefits such as a single repository for all company's products. It provides a better customer service.
  • A huge network of offices managed centrally increasing SEO, marketing, business and clients.
  • Employee efficiency reducing time through a single automated solution.
  • Internal communication within the company has been helped by Web Content Manager as a way of transparency, shared repository and networking with the goal of bringing teams and colleagues together.
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No answers on this topic
ScreenShots