Facilitate and unify the integration of IBM products for packaging, deploying , and also sailing a package
December 28, 2017

Facilitate and unify the integration of IBM products for packaging, deploying , and also sailing a package

Jean-Luc Taillandier | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Review Source

Overall Satisfaction with IBM Digital Experience Manager

Many Java Application must be federated on a single support node for promotion.

Digital Experience contributes to reducing and maintaining a global approach to federation including how to use a document and versioning, publishing etc.
  • IBM Wepshere Portal is a good approach to federation as it contains with multi-channel capabilities, with internal proxy
  • Integration with Domino and Tivoli augment productivity for some integrated tasks (notification, awareness, etc.)
  • Form eXperience Builder is a great product to construct basic application to integrate workflows, forms and surveys
  • Most Products must be integrated with the FileNet, Case, Connections suite
  • Reduce time to required to assemble each product . It's quite difficult and we wast a lost of prototyping time trying to find a good configuration
  • Some products with a level for assembly are not compatible if installed together
  • It takes too long to install WPS / Case Manager / Digital Data Connector / Connections and Domino. I would like to see a basic architecture to expose service mail, blog, share file, share mail, meeting etc. I am waiting your Connections Pink solution impatiently!
  • I would like to see a more out-of-the-box solution so that we do not have to focus our energy in installing clusters or configuring the platform
  • Most of our customers are not ready to share data in the cloud, and there is a need for a real store and secure solution for administration and banking users who prefer on-premise solution. I am a big fan of your ECM /Portal /Social/ collaborative on-premise solutions. I would like to see better packaging to reduce costs and promote real use cases for administration and banking
  • Please integrate E-commerce elements in your suite.
  • Please make practice and certification easier (It should be free). Do not expire certifications.
  • Please facilitate contacts with support experts, specialists, and not just PMR contacts who are not qualified to help us. I would like engagement with support to be much more efficient and the support team to me more responsive.
  • Negative: Very complex architecture for on-premise deployments (too many servers to installed)
  • Positive: Easy customization
  • Negative: Architecture limited to cloud solutions
  • WCM is an old product and needs an update
  • Blog, and community are not integrated in Digital Manager for discussion
  • Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)
Content Author / Administrator
For a non-specialist it's not possible to use Digital Data Connector without the Web Content Manager (WCM).

It's more difficult for debugging DDC or analyzing why XML streams cannot be parsed, and understanding which services can be consumed by Digital Manager.

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) Feature Ratings