Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HCL Notes
Score 3.5 out of 10
N/A
Notes from HCL (formerly from IBM, acquired by HCL in late 2018) is a collaboration platform based on the Lotus platform.N/A
Kintone
Score 9.7 out of 10
N/A
Kintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.
$120
per month for 5 users (minimum)
Pricing
HCL NotesKintone
Editions & Modules
No answers on this topic
Professional Subscription
$24
per month per user
Offerings
Pricing Offerings
HCL NotesKintone
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsMinimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.
More Pricing Information
Community Pulse
HCL NotesKintone
Features
HCL NotesKintone
Project Management
Comparison of Project Management features of Product A and Product B
HCL Notes
6.9
10 Ratings
11% below category average
Kintone
-
Ratings
Task Management7.09 Ratings00 Ratings
Gantt Charts6.03 Ratings00 Ratings
Scheduling8.09 Ratings00 Ratings
Workflow Automation5.06 Ratings00 Ratings
Mobile Access8.010 Ratings00 Ratings
Search6.09 Ratings00 Ratings
Visual planning tools8.03 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
HCL Notes
9.2
10 Ratings
14% above category average
Kintone
-
Ratings
Chat6.010 Ratings00 Ratings
Notifications9.010 Ratings00 Ratings
Discussions9.57 Ratings00 Ratings
Surveys9.14 Ratings00 Ratings
Internal knowledgebase10.06 Ratings00 Ratings
Integrates with GoToMeeting10.03 Ratings00 Ratings
Integrates with Gmail and Google Hangouts10.02 Ratings00 Ratings
Integrates with Outlook10.05 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
HCL Notes
7.6
9 Ratings
6% below category average
Kintone
-
Ratings
Versioning9.04 Ratings00 Ratings
Video files6.05 Ratings00 Ratings
Audio files6.05 Ratings00 Ratings
Document collaboration8.08 Ratings00 Ratings
Access control6.08 Ratings00 Ratings
Advanced security features8.08 Ratings00 Ratings
Integrates with Google Drive10.02 Ratings00 Ratings
Device sync8.05 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HCL Notes
-
Ratings
Kintone
8.3
9 Ratings
6% above category average
Customer data management / contact management00 Ratings9.76 Ratings
Workflow management00 Ratings9.29 Ratings
Territory management00 Ratings8.54 Ratings
Opportunity management00 Ratings8.54 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.04 Ratings
Contract management00 Ratings7.03 Ratings
Quote & order management00 Ratings7.54 Ratings
Channel / partner relationship management00 Ratings9.33 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HCL Notes
-
Ratings
Kintone
9.0
7 Ratings
15% above category average
Case management00 Ratings9.67 Ratings
Help desk management00 Ratings8.56 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HCL Notes
-
Ratings
Kintone
8.0
2 Ratings
3% above category average
Lead management00 Ratings8.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HCL Notes
-
Ratings
Kintone
8.9
9 Ratings
14% above category average
Task management00 Ratings9.06 Ratings
Reporting00 Ratings8.89 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HCL Notes
-
Ratings
Kintone
8.1
8 Ratings
6% above category average
Pipeline visualization00 Ratings8.34 Ratings
Customizable reports00 Ratings8.08 Ratings
Customization
Comparison of Customization features of Product A and Product B
HCL Notes
-
Ratings
Kintone
8.9
11 Ratings
15% above category average
Custom fields00 Ratings9.211 Ratings
Custom objects00 Ratings9.09 Ratings
API for custom integration00 Ratings8.65 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HCL Notes
-
Ratings
Kintone
8.5
2 Ratings
12% above category average
Marketing automation00 Ratings8.52 Ratings
Platform
Comparison of Platform features of Product A and Product B
HCL Notes
-
Ratings
Kintone
9.3
6 Ratings
20% above category average
Mobile access00 Ratings9.36 Ratings
Security
Comparison of Security features of Product A and Product B
HCL Notes
-
Ratings
Kintone
9.5
10 Ratings
12% above category average
Role-based user permissions00 Ratings9.510 Ratings
Best Alternatives
HCL NotesKintone
Small Businesses
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Score 9.7 out of 10
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Score 10.0 out of 10
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Troop Messenger
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Score 9.8 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Creatio
Creatio
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HCL NotesKintone
Likelihood to Recommend
7.0
(16 ratings)
9.7
(58 ratings)
Likelihood to Renew
1.7
(5 ratings)
10.0
(8 ratings)
Usability
10.0
(1 ratings)
9.4
(16 ratings)
Availability
10.0
(1 ratings)
10.0
(2 ratings)
Performance
10.0
(1 ratings)
10.0
(2 ratings)
Support Rating
9.0
(2 ratings)
9.4
(46 ratings)
Online Training
10.0
(1 ratings)
10.0
(1 ratings)
Implementation Rating
9.0
(1 ratings)
6.8
(4 ratings)
Configurability
-
(0 ratings)
9.0
(43 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(2 ratings)
Ease of integration
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(2 ratings)
Professional Services
-
(0 ratings)
10.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
HCL NotesKintone
Likelihood to Recommend
HCL Technologies
I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
Read full review
Kintone
I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
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Pros
HCL Technologies
  • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
  • It has a really good enterprise-grade framework for development custom database applications
  • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
  • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
Read full review
Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
Read full review
Cons
HCL Technologies
  • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
  • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
  • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
  • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
  • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
  • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
Read full review
Kintone
  • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
  • More visuals would be great! I love seeing the data visually, and so does my board.
  • That's all I can think of - I really do enjoy the program.
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Likelihood to Renew
HCL Technologies
I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
Read full review
Kintone
We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
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Usability
HCL Technologies
Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
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Kintone
I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
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Reliability and Availability
HCL Technologies
No answers on this topic
Kintone
Never had an issue with this.
Read full review
Performance
HCL Technologies
No answers on this topic
Kintone
Pages load quickly, no issues with response time
Read full review
Support Rating
HCL Technologies
I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
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Kintone
I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
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Online Training
HCL Technologies
No answers on this topic
Kintone
The training was seamless and easy to follow
Read full review
Implementation Rating
HCL Technologies
Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
Read full review
Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
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Alternatives Considered
HCL Technologies
Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
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Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
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Contract Terms and Pricing Model
HCL Technologies
No answers on this topic
Kintone
Should be multiple pricing packages.
Read full review
Scalability
HCL Technologies
No answers on this topic
Kintone
I could see this work for all departments if implemented correctly.
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Professional Services
HCL Technologies
No answers on this topic
Kintone
We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
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Return on Investment
HCL Technologies
  • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
  • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
Read full review
Kintone
  • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
  • It allows a few of our employees to work remotely, which was essentially impossible prior.
  • We can see raw data for success/failure rates, which we actively use in our employee review process.
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ScreenShots

Kintone Screenshots

Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile