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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hearsay, now part of Yext

    Score8.9 out of 10
    N/AAfter the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A

    HotTelecom

    Score10 out of 10
    N/ABeta Company's HotTelecom is a service that consists of a wide range of VoIP needs with over 6000 virtual phone numbers both local and mobile for business, designed to present an easy to use and affordable means of communication. HotTelecom offers virtual phone numbers, toll-free numbers, SMS numbers, SMS numbers for registration and multi-channel numbers, and virtual PBX set-up. All these come with clear-voice technology, for high sound quality.

    $5

    Monthly fee + connection fee

    Pricing
    Hearsay, now part of YextHotTelecom
    Editions & Modules
    No answers on this topic
    Virtual fax number
    $30
    Monthly fee + connection fee
    Virtual PBX
    $65
    Monthly fee
    Direct virtual phone number
    from 5
    Monthly fee + connection fee
    Virtual SMS number
    from 7
    Monthly fee + connection fee
    Toll-free (800) number
    from 7
    Monthly fee + connection fee
    Offerings
    Pricing Offerings
    Hearsay, now part of YextHotTelecom
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Each price is the price of monthly fee. There might be an additional connection fee for the products.
    More Pricing Information
    Community Pulse
    Hearsay, now part of YextHotTelecom
    Considered Both Products
    Yext
    No answer on this topic
    Beta Company
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    Hearsay, now part of YextHotTelecom
    Cloud PBX
    Comparison of Cloud PBX features of Hearsay, now part of Yext and HotTelecom
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    HotTelecom
    10.0
    5 Ratings
    23% above category average
    Hosted PBX00 Ratings10.05 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings10.05 Ratings
    Call reports00 Ratings10.05 Ratings
    Call Management
    Comparison of Call Management features of Hearsay, now part of Yext and HotTelecom
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    HotTelecom
    10.0
    5 Ratings
    20% above category average
    Answering rules00 Ratings10.05 Ratings
    Call recording00 Ratings10.05 Ratings
    Call park00 Ratings10.05 Ratings
    Call screening00 Ratings10.05 Ratings
    Message alerts00 Ratings10.05 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Hearsay, now part of Yext and HotTelecom
    Feature
    Hearsay, now part of Yext
    -
    Ratings
    HotTelecom
    9.0
    5 Ratings
    13% above category average
    Audio conferencing00 Ratings9.05 Ratings
    Best Alternatives
    Hearsay, now part of YextHotTelecom
    Small Businesses
    Simplify360
    Score7.8 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hearsay, now part of YextHotTelecom
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (5 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.6
    (4 ratings)
    User Testimonials
    Hearsay, now part of YextHotTelecom
    Likelihood to Recommend
    Yext
    Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
    Incentivized
    Read full review
    Beta Company
    When our clients or partners call our corporate number they can now reach any needed employee or department by themselves. It is simple - they just need to use voice assistant and press the needed number.
    Read full review
    Pros
    Yext
    • Single dashboard of all your social media channels
    • Automation of posts
    • Scheduled posting as per design
    • Great for analytics & customer Interactions
    Incentivized
    Read full review
    Beta Company
    • Friendly and responsive customer support.
    • Wide geographical coverage.
    • It's easy to set up.
    • High-quality phone calls.
    • There are a lot of additional services available.
    Read full review
    Cons
    Yext
    • Lacks ability for significant flexibility and customization
    • Mobile app sometimes does not save the posts that are edited
    • It does allow you to tag or hashtag any post.
    Incentivized
    Read full review
    Beta Company
    • Video calling is not available as a feature.
    Read full review
    Usability
    Yext
    If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
    Incentivized
    Read full review
    Beta Company
    No answers on this topic
    Support Rating
    Yext
    1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
    Incentivized
    Read full review
    Beta Company
    We are totally satisfied with help Customer Support. They were quick and responsive
    Read full review
    Alternatives Considered
    Yext
    Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
    Incentivized
    Read full review
    Beta Company
    No answers on this topic
    Return on Investment
    Yext
    • It has helped us save time in maintaining our social media handles
    • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
    • It helped us design our posts better based on inputs & design ideas based on our past posts
    Incentivized
    Read full review
    Beta Company
    • We've got the option to use another marketing channel with HotTelecom's SMS virtual phone numbers. They also provide us with an ability to count everything in marketing campaigns made with SMS numbers and to make the right decisions based on the received data.
    Read full review
    ScreenShots

    HotTelecom Screenshots

    Screenshot of Personal account on the website. User can perform an order there.