A great business telephony solution for SME business
November 27, 2019
A great business telephony solution for SME business
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotTelecom
HotTelecom is being used by my entire company as a telephony solution. Virtual phone numbers, fax, and PBX have been provided by them. Our customer support receive all the incoming calls to a toll-free number, and each specialist can redirect calls to one another one or to a manager of a higher level. We also use call recording service to make regular check-ups and to be sure that our customers are satisfied with the help provided.
- Friendly and responsive customer support.
- Wide geographical coverage.
- It's easy to set up.
- High-quality phone calls.
- There are a lot of additional services available.
- Outbound calls feature activation through an email request.
- Call statistics data have to be downloaded in CSV files.
- Telecom cost reduction.
Do you think HotTelecom delivers good value for the price?
Yes
Are you happy with HotTelecom's feature set?
Yes
Did HotTelecom live up to sales and marketing promises?
Yes
Did implementation of HotTelecom go as expected?
Yes
Would you buy HotTelecom again?
Yes