Overall Satisfaction with HotTelecom
The VoIP system by HotTelecom is used across the whole organization. It helps us to increase the level of effectiveness is working with incoming calls. Their solution also helps us to increase customers' loyalty level because now they do not need to spend a lot of time waiting to get the needed employee or department.
- IVR tree with extension dialing.
- Hold music feature.
- All our needs are fulfilled, there is nothing to tell about here.
- The level of effectiveness in working with incoming calls has increased. Our customers and partners are also become more loyal because of less spent a lot of time to get the needed consultation from certain employee or department.
HotTelecom's support team has answered all our questions during the setting up process and now they can help to solve any issue with the product if needed within a short period of time.
Do you think HotTelecom delivers good value for the price?
Are you happy with HotTelecom's feature set?
Did HotTelecom live up to sales and marketing promises?
Did implementation of HotTelecom go as expected?
Would you buy HotTelecom again?