Hearsay, now part of Yext vs. Reputation.com
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Hearsay, now part of Yext | Score8.9 out of 10 | N/A | After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools. | N/A |
Reputation.com | Score7 out of 10 | N/A | Reputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business. | N/A |
| Hearsay, now part of Yext | Reputation.com | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Hearsay, now part of Yext | Reputation.com | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 88% Would buy again 7 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 88% Delivers good value for the price 7 Answers | |
| Happy with the feature set | ||
No answers on this topic | 100% Happy with the feature set 8 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | 86% Lived up to sales and marketing promises 6 Answers | |
| Implementation went as expected | ||
No answers on this topic | 100% Implementation went as expected 7 Answers | |
| Hearsay, now part of Yext | Reputation.com | |
|---|---|---|
| Small Businesses | Simplify360 Score7.8 out of 10 | Brand24 Score9 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | Birdeye Score8.7 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | No answers on this topic |
| All Alternatives | View all alternatives | View all alternatives |
| Hearsay, now part of Yext | Reputation.com | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.9 |
| Usability | 9.0 | - |
| Support Rating | 9.0 | - |
| Hearsay, now part of Yext | Reputation.com | |
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