Repuation.com deserves strong consideration
November 08, 2021
Repuation.com deserves strong consideration
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Reputation
Using it to monitor and obtain reviews, to analyze for operational insights, to survey customers for satisfaction insight.
Pros
- Survey customers
- Report customization
- Solicit reviews
Cons
- Report customization could have increased customizations
- Surveys could have increased customizations for skip and display pathing
- Social media management wasn't great when we last tried it (perhaps it's improved)
- Customization
- Scalability
- Ease of use
- Improved operational insights to drive decisions
- Respond to reviews quickly
- Solicit reviews
We have considered other vendors at contract renewal but decided to stay with Reputation.com because it meets our current and projected needs and is priced competitively.
Do you think Reputation.com delivers good value for the price?
Yes
Are you happy with Reputation.com's feature set?
Yes
Did Reputation.com live up to sales and marketing promises?
Yes
Did implementation of Reputation.com go as expected?
Yes
Would you buy Reputation.com again?
Yes
Comments
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