Hearsay, now part of Yext vs. Troops
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Hearsay, now part of Yext | Score8.9 out of 10 | N/A | After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools. | N/A |
Troops | Score9 out of 10 | N/A | Troops is a sales pipeline tool that uses artificial intelligence to enable users to configure Salesforce reports, set up notifications and alerts, and search for and edit Salesforce records from within Slack. Examples of companies using Troops include Square, Flexport, Looker, InVision, and HubSpot. | N/A |
| Hearsay, now part of Yext | Troops | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Hearsay, now part of Yext | Troops | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 100% Would buy again 7 Answers | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | 100% Happy with the feature set 7 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Hearsay, now part of Yext | Troops | |
|---|---|---|
| Small Businesses | Simplify360 Score7.8 out of 10 | HubSpot Data Hub Score8.2 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | Clari (legacy product) Score8.2 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | Clari (legacy product) Score8.2 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Hearsay, now part of Yext | Troops | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.0 |
| Usability | 9.0 | - |
| Support Rating | 9.0 | 8.5 |
| Hearsay, now part of Yext | Troops | |
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