TrustRadius

Troops

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Troops
Score 8.8 out of 10
N/A
Troops is a sales pipeline tool that uses artificial intelligence to enable users to configure Salesforce reports, set up notifications and alerts, and search for and edit Salesforce records from within Slack. Examples of companies using Troops include Square, Flexport, Looker, InVision, and HubSpot.N/A
Pricing
Troops
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Troops
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Troops
Considered Both Products
Troops
Brendan O'Neil | TrustRadius Reviewer
Brendan O'Neil
Go-To-Market Lead
Chose Troops
We looked at the native Salesforce "integration" with Slack, but it was brief. Troops was so much stronger that it wasn't much of a consideration.
Verified User
Account Manager
Chose Troops
The only technology that does similar stuff is Salesforce. The difference is that it is a lot more of a manual process only using Salesforce. Troops streamline the process; it works on top of Salesforce and brings all the import sales info all to your Slack. I recommend Troops …
Top Pros
Top Cons
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Troops
Small Businesses
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Score 7.8 out of 10
Medium-sized Companies
Clari
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Score 8.2 out of 10
Enterprises
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Score 8.2 out of 10
All AlternativesView all alternatives
User Ratings
Troops
Likelihood to Recommend
8.0
(9 ratings)
Support Rating
8.5
(5 ratings)
User Testimonials
Troops
Likelihood to Recommend
Troops, Inc.
If you use a CRM (Salesforce, Hubspot, etc.), and a work communication system (Slack, Teams), this product will be extremely helpful
Verified User
Anonymous
Read full review
Pros
Troops, Inc.
  • Troops does a great job of bringing efficiency to the workplace. I am able to jump right to certain deals and learn details of the deals that are coming in straight from Slack. Getting all that info quickly and all in one place has been crucial for our team.
  • Troops does an awesome job of notifying me when signals are shown in my accounts. It lets me focus my attention on the more important accounts, and helps me find what accounts are in the news.
Verified User
Anonymous
Read full review
Cons
Troops, Inc.
  • One thing I would like is more customization regarding the notifications I receive. Letting a user make edits to the certain notifications they get could be nice.
  • Troops opens a new tab/browser every time I click on a new lead. It makes things difficult to organize with multiple tabs open.
Verified User
Anonymous
Read full review
Support Rating
Troops, Inc.
Every time I have had a question, challenge, or looked to submit feedback, the team was ready to live chat or hop on a phone call to discuss.
Brendan O'Neil | TrustRadius Reviewer
Brendan O'Neil
Go-To-Market Lead
Read full review
Alternatives Considered
Troops, Inc.
We looked at the native Salesforce "integration" with Slack, but it was brief. Troops was so much stronger that it wasn't much of a consideration.
Brendan O'Neil | TrustRadius Reviewer
Brendan O'Neil
Go-To-Market Lead
Read full review
Return on Investment
Troops, Inc.
  • Accurate forecasting.
  • Streamlines our agenda.
SM
Read full review
ScreenShots