Hellora vs. OnShift

Perfect fit for: Large organizations with over 2,000 employees and a frontline workforce (such as nursing, technicians, waiters, retail associates and drivers). Currently managing referrals on spreadsheets or not truly tapping into the power of employee referrals. As a helpful benchmark to compare to, best-in-class organizations have 40% of their hires come through referrals. Less suitable for: Smaller organizations with less than 2,000 employees, no frontline workforce, and don't face challenges in employee referral management or engagement.

OnShift is power full one to provide and calculate and analyze the data of the head account of the organization easily and fast and payroll and also absenteeism and adherence and attendance for the agents and anyone else in the organization and major the average performance of the agents as they doing and talking and ending time in chat as the AHT easily and communication method also.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Automatically tracks and manages referrals, eliminating the need for spreadsheets.
• Provides a simple referring experience for frontline workers because it's all done via text.
• Targeted text campaigns to keep employees engaged with the referral program.
• Very passionate leadership team that also provides strategy and creative support to their customers as part of the service.

• Scheduling - ease of creating, managing, modifying schedules.
• PBJ (Payroll-Based Journal) - easy to enter numbers, download CVS file and upload to CMS.
• Communicate to employees regarding open shifts, share open shifts with staff.
• Send mass texts to employees as needed.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• One point I highlighted with their team was the importance of Eqo – Employee Referral Solution for the Frontline being able to function without ATS/HRIS integrations for smoother rollouts and pilot programs — and they've already successfully achieved this capability.

• Problems with app permission
• Could be more robust

OnShift account managers consistently respond to emails in less than one business day and are able to address issues very quickly when they occur. Very responsive. This is critical considering integration with the payroll system (ADP).

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The user experience is seamless--text-based with no app installation necessary. Employees don't want to download another app, so the text-based approach removes that friction point. I really like the SMS campaign feature in Eqo because it facilitates program socialization and targeted hiring in understaffed areas through team-specific SMS campaigns. My customers have been very impressed with the implementation process and support. They aren't just implementing the tech but advising on strategy and adoption.

Overall the UI on OnShift its a great advantage as it will make everything more easier, since basic information to specific details on orders or events. While its only visual the design has a sooting effect as is not annoying while not being so simple, it can help to make feel the users that they are using modern tools for the job.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Increased talent attraction via referrals, effectively cutting down recruitment expenses.
• Minimized employee turnover, thereby reducing expenses related to backfilling and training.
• Increased employee referral engagement from frontline teams
• Eliminated any manual administration of tracking employee referrals, reducing double payments and missed payments

• Major the performance of the agents.
• Easily communicating with employees regarding open shifts
• Calculating the payroll of every one of the organization

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info