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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Help Lightning

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…

    $75,000

    per year

    Onehub

    Score10 out of 10
    N/AOnehub is a secure file storage and sharing service built for businesses of any size. Users can maintain existing folder and file structure with secure online document sharing and collaboration, and remain hyper-organized while able to access files from anywhere. Bank-level encryption as well as its granular, role-based permission structure means users can control who has access to content and share critical business files with confidence. Onehub’s security features include role…

    $29.95

    3 paid users included per month

    Pricing
    Help LightningOnehub
    Editions & Modules
    Enterprise
    $75,000
    per year per installation
    Team
    $29.95
    3 paid users included per month
    Business
    $99.95
    5 paid users included per month
    Enterprise
    Call for details
    Offerings
    Pricing Offerings
    Help LightningOnehub
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsSolutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help.Team Plan - $10 per additional user Business Plan - $15 per additional user
    More Pricing Information
    Features
    Help LightningOnehub
    File Sharing & Management
    Comparison of File Sharing & Management features of Help Lightning and Onehub
    Feature
    Help Lightning
    -
    Ratings
    Onehub
    8.3
    4 Ratings
    1% below category average
    Versioning00 Ratings8.04 Ratings
    Video files00 Ratings9.01 Ratings
    Audio files00 Ratings10.01 Ratings
    Document collaboration00 Ratings8.04 Ratings
    Access control00 Ratings10.04 Ratings
    File search00 Ratings5.03 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Help Lightning and Onehub
    Feature
    Help Lightning
    -
    Ratings
    Onehub
    9.0
    4 Ratings
    4% above category average
    User and role management00 Ratings10.04 Ratings
    File organization00 Ratings8.04 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Help Lightning and Onehub
    Feature
    Help Lightning
    -
    Ratings
    Onehub
    10.0
    3 Ratings
    14% above category average
    Performance00 Ratings10.03 Ratings
    Reliability00 Ratings10.03 Ratings
    Best Alternatives
    Help LightningOnehub
    Small Businesses
    LogMeIn Rescue
    Score8.2 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    BeyondTrust Remote Support
    Score8.6 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    TeamViewer
    Score8.6 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Help LightningOnehub
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Help LightningOnehub
    Likelihood to Recommend
    Help Lightning
    I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.
    Incentivized
    Read full review
    Onehub
    Onehub data rooms can be used to privately share sensitive financial data with multiple parties or just one. Onehub is easy to use and secure which puts our clients at ease when uploading and transferring financial data.
    Incentivized
    Read full review
    Pros
    Help Lightning
    • Sharing graphics, images and other resources.
    • Connect remotely with different experts.
    • Favors team work, even remotely.
    Incentivized
    Read full review
    Onehub
    • Able to customize the pages where you keep files and documents, helping to keep organized.
    • Uploading files is an easy process.
    • Has reliable security for keeping documents safe. Uses a 2-factor authentication process.
    Incentivized
    Read full review
    Cons
    Help Lightning
    • It needs a strong network or signal connection.
    • Nothing else.
    Incentivized
    Read full review
    Onehub
    • Design
    • Sharing Portal
    Read full review
    Likelihood to Renew
    Help Lightning
    No answers on this topic
    Onehub
    Our clients and staff enjoy the security level when sending sensitive financial data back and forth.
    Incentivized
    Read full review
    Usability
    Help Lightning
    No answers on this topic
    Onehub
    Again we love the tool
    Incentivized
    Read full review
    Alternatives Considered
    Help Lightning
    I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.
    Incentivized
    Read full review
    Onehub
    Onehub has the better security, but Evernote is more user friendly and more compatible with other programs the department uses. Onehub is good for sending documents to externals/clients and then having the document reviewed, but like the flow of other programs better. Onehub is more user friendly than OneNote and has the ability to collaborate with members outside of the department. OneNote is used more for internal collaboration where security is not as big of an issue, Onehub is better for shared outside of the department.
    Incentivized
    Read full review
    Return on Investment
    Help Lightning
    • Makes work team better, even remotely.
    • Allows to share important information and get constantly retro alimentations.
    • Helps us to respect the Covid-19 prevention measures, while continue working.
    Incentivized
    Read full review
    Onehub
    • Assuring clients of record keeping
    • Client interest
    Read full review
    ScreenShots

    Help Lightning Screenshots

    Screenshot of Help Lightning's AR-enabled Remote Visual Guidance software.Screenshot of An expert providing help can reach into the field of view of an onsite technician or customer.Screenshot of Common tools can also be brought into the field of view to help solve problems.Screenshot of Product experts can work virtually side-by-side with anyone, anywhere in the world.Screenshot of Help Lightning supports problem solving involving complex and critical equipment.

    Onehub Screenshots

    Screenshot of Onehub Workspace homeScreenshot of Data Room ActivityScreenshot of Custom Branded WorkspaceScreenshot of Mobile AccessScreenshot of User Permission Controls