Help Lightning vs. SAP Build

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Help Lightning
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…
$75,000
per year
SAP Build
Score 8.2 out of 10
N/A
SAP Build is a business application development and automation solution with a comprehensive suite of low-code, pro-code, and generative AI tools. SAP Build is for developers, IT professionals, and business users/citizen developers who want to create and customize business applications.
$1.82
per month per user
Pricing
Help LightningSAP Build
Editions & Modules
Enterprise
$75,000
per year per installation
SAP Build Process Automation - Standard User
$1.82
per month per user
SAP Build Process Automation - Advanced User
$15
per month per user
SAP Build Process Automation - Attended Automation
$534
per month
SAP Build Process Automation - Unattended Automation
$534
per month
Offerings
Pricing Offerings
Help LightningSAP Build
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsSolutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help.
More Pricing Information
Community Pulse
Help LightningSAP Build
Features
Help LightningSAP Build
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Help Lightning
-
Ratings
SAP Build
7.9
74 Ratings
6% below category average
Visual Modeling00 Ratings7.867 Ratings
Drag-and-drop Interfaces00 Ratings8.465 Ratings
Platform Security00 Ratings8.170 Ratings
Platform User Management00 Ratings7.970 Ratings
Reusability00 Ratings7.669 Ratings
Platform Scalability00 Ratings7.770 Ratings
Best Alternatives
Help LightningSAP Build
Small Businesses
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Creatio
Creatio
Score 9.1 out of 10
Medium-sized Companies
Action1
Action1
Score 9.4 out of 10
Quixy
Quixy
Score 9.9 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.4 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Help LightningSAP Build
Likelihood to Recommend
10.0
(1 ratings)
8.5
(70 ratings)
Usability
-
(0 ratings)
8.0
(68 ratings)
Support Rating
-
(0 ratings)
9.1
(4 ratings)
User Testimonials
Help LightningSAP Build
Likelihood to Recommend
Help Lightning
I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.
Read full review
SAP
SAP Build is a strong and reliable partner with a rich FAQ and consulting power. New features make sense and are easy to distribute within the team and to end users. The community is nice, and there are many discussions on product development, shared solutions, and productivity improvements. UI is also one of the strongest points.
Read full review
Pros
Help Lightning
  • Sharing graphics, images and other resources.
  • Connect remotely with different experts.
  • Favors team work, even remotely.
Read full review
SAP
  • Its drag and drop editor is even simpler than the very popular WordPress
  • No code feature to build any type of website
  • Not a lot of technical expertise is required to use this tool
  • The client loves it as they can themselves use it for quick tweaks
Read full review
Cons
Help Lightning
  • It needs a strong network or signal connection.
  • Nothing else.
Read full review
SAP
  • Comparing to other RPA Tools, SAP Build automation lacks enough user guidance.
  • Licensing is a little bit confusing.
  • From a technical perspective, older versions of the automation part are not always stable, but the other services (workflow, business rules, apps, etc.) are much more stable.
Read full review
Likelihood to Renew
Help Lightning
No answers on this topic
SAP
It provides wide range of integration with multiple SAP systems along with Reporting and Analytical capabilities. and moreover its more User friendly and easy to work with.
Read full review
Usability
Help Lightning
No answers on this topic
SAP
The SAP Build Apps is definitely getting better, however it is still not as easy to use and complete as some other solutions. This makes it a bit harder to use for Functional Consultants for example. SAP Build Process automation on the other hand is so easy, that everybody can build processes in it.
Read full review
Support Rating
Help Lightning
No answers on this topic
SAP
There are, for example, great blog writings about automation cases and examples. The studio version is updated often. There are also useful OpenSAP online courses.
Read full review
Alternatives Considered
Help Lightning
I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.
Read full review
SAP
SAP Build stacks up well against the others in terms of what our business needs in order to succeed. It's more of a necessity than the others, but we keep them in mind as we utilize SAP Build. SAP Build's fluidity is great, but it could also be due to our lead user of the softwarre.
Read full review
Return on Investment
Help Lightning
  • Makes work team better, even remotely.
  • Allows to share important information and get constantly retro alimentations.
  • Helps us to respect the Covid-19 prevention measures, while continue working.
Read full review
SAP
  • SAP Build apps has a high ROI. Development is fast and cloud pricing is good.
  • Business objectives are handled better than any other solution for custom app development in the SAP ecosystem.
  • Process Automation workflows are very fast to develop, mostly graphically, and work very well.
Read full review
ScreenShots

Help Lightning Screenshots

Screenshot of Help Lightning's AR-enabled Remote Visual Guidance software.Screenshot of An expert providing help can reach into the field of view of an onsite technician or customer.Screenshot of Common tools can also be brought into the field of view to help solve problems.Screenshot of Product experts can work virtually side-by-side with anyone, anywhere in the world.Screenshot of Help Lightning supports problem solving involving complex and critical equipment.

SAP Build Screenshots

Screenshot of The SAP Build Portfolio, which includes:
1- SAP Build Apps to create business application
2- SAP Build Process Automation to automate end to end business processes
3- SAP Build Work Zone to design and create business sites