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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HelpCrunch

    Score8.3 out of 10
    N/AAll-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better.

    $12

    per month

    Kartra

    Score9.8 out of 10
    N/AKartra is an all-in-one business platform to monetize knowledge and services online. The platform includes a suite of tools that help market and sell digital products–like pages, email marketing, membership sites, checkouts, and analytics.

    $99

    per month

    Pricing
    HelpCrunchKartra
    Editions & Modules
    Basic - Live chat
    $12.00
    per month
    Premium - Live chat
    $21.00
    per month
    Basic - Live chat+Emails
    $25.00
    per month
    Premium - Live chat+Emails
    $43.00
    per month
    Starter
    $99
    per month
    Growth
    $189
    per month
    Professional
    $429
    per month
    Offerings
    Pricing Offerings
    HelpCrunchKartra
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsUnlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs.Save $240 a year on an annual Starter subscription. Save $480 a year on an annual Growth subscription. Save $1440 a year on an annual Professional subscription.
    More Pricing Information
    Features
    HelpCrunchKartra
    Email & Online Marketing
    Comparison of Email & Online Marketing features of HelpCrunch and Kartra
    Feature
    HelpCrunch
    -
    Ratings
    Kartra
    9.0
    1 Ratings
    20% above category average
    WYSIWYG email editor00 Ratings8.01 Ratings
    Dynamic content00 Ratings9.01 Ratings
    Ability to test dynamic content00 Ratings8.01 Ratings
    Landing pages00 Ratings10.01 Ratings
    Mobile optimization00 Ratings9.01 Ratings
    Email deliverability reporting00 Ratings9.01 Ratings
    List management00 Ratings9.01 Ratings
    Triggered drip sequences00 Ratings10.01 Ratings
    Lead Management
    Comparison of Lead Management features of HelpCrunch and Kartra
    Feature
    HelpCrunch
    -
    Ratings
    Kartra
    8.5
    1 Ratings
    24% above category average
    Lead nurturing automation00 Ratings8.01 Ratings
    Data quality management00 Ratings9.01 Ratings
    Campaign Management
    Comparison of Campaign Management features of HelpCrunch and Kartra
    Feature
    HelpCrunch
    -
    Ratings
    Kartra
    8.0
    1 Ratings
    7% above category average
    Calendaring00 Ratings8.01 Ratings
    Event/webinar marketing00 Ratings8.01 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of HelpCrunch and Kartra
    Feature
    HelpCrunch
    -
    Ratings
    Kartra
    7.0
    1 Ratings
    1% above category average
    Social profile integration00 Ratings7.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of HelpCrunch and Kartra
    Feature
    HelpCrunch
    -
    Ratings
    Kartra
    9.0
    1 Ratings
    26% above category average
    Dashboards00 Ratings9.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of HelpCrunch and Kartra
    Feature
    HelpCrunch
    -
    Ratings
    Kartra
    10.0
    1 Ratings
    62% above category average
    Customizability00 Ratings10.01 Ratings
    Best Alternatives
    HelpCrunchKartra
    Small Businesses
    Olark
    Score10 out of 10
    HighLevel
    Score9.3 out of 10
    Medium-sized Companies
    Zoho SalesIQ
    Score9.7 out of 10
    LocaliQ
    Score8.6 out of 10
    Enterprises
    Genesys DX (discontinued)
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HelpCrunchKartra
    Likelihood to Recommend
    8.0
    (4 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HelpCrunchKartra
    Likelihood to Recommend
    HelpCrunch
    Pros: - It is very easy to deploy out of the box. - Has good integration with most large scale platform and Operating Systems. Cons: - Because it is SaaS based, the used cases are very specific.
    Incentivized
    Read full review
    Genesis Digital
    Kartra is a great platform for a service-based business that needs a moderate cost solution and one-stop shop for their business needs. Kartra has a marketplace of professionals that can train and or get your services set up in the system. The access to Kartra experts is valuable since the platform does have a bit of a learning curve and is not user-friendly when just starting out.
    Incentivized
    Read full review
    Pros
    HelpCrunch
    • Fastest time to market - set up the application fast and easy.
    • The tags, filters, automated messaging and pop-ups are the best way to keep the potential customers engaged and achieve higher productivity.
    • Coolest dashboard where I can find all tabs, data, analytics, and insights to make better decisions and provide ultimate customer experience.
    Read full review
    Genesis Digital
    • Email Marketing
    • Sales Pages
    • CRM
    • Payment processor
    Incentivized
    Read full review
    Cons
    HelpCrunch
    • Not found any so far
    Read full review
    Genesis Digital
    • Training and onboarding
    • Customer Service
    • Initial set up
    Incentivized
    Read full review
    Support Rating
    HelpCrunch
    Always available, very knowledgeable, faster resolution.
    Read full review
    Genesis Digital
    No answers on this topic
    Alternatives Considered
    HelpCrunch
    HelpCrunch is more affordable than other alternatives on the market and offers better customer support.
    Read full review
    Genesis Digital
    I switched from Teachable to Karta. Teachable was at a lower price point but I found it harder to use and didn't provide all of the features the Kartra offers. I also experienced holding on to funds for a long period of time after a transaction has been completed. I'm happy that I switched.
    Incentivized
    Read full review
    Return on Investment
    HelpCrunch
    • Great price point.
    • Effective self service platform.
    • Good alerting solution.
    Incentivized
    Read full review
    Genesis Digital
    • Great return on investment because you are able to get rid of many of the other programs you may be using.
    • Access to Kartra experts to get you up to speed on how to use the platform is a great value added within the Kartra marketplace. You can also add your services to the marketplace.
    • The CRM within Karta is top-notch. Allowing you to segment and tag your clients based on your own criteria.
    Incentivized
    Read full review
    ScreenShots

    HelpCrunch Screenshots

    Screenshot of HelpCrunch - Main chat dashboardScreenshot of HelpCrunch - auto messagesScreenshot of HelpCrunch - setting up trigger rules for new auto message