HelpCrunch vs. Unblu

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HelpCrunch
Score 8.3 out of 10
N/A
All-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better.
$12
per month
Unblu
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
Swiss company unblu offers their eponymous live chat tool that features co-browsing, document sharing, and more.N/A
Pricing
HelpCrunchUnblu
Editions & Modules
Basic - Live chat
$12.00
per month
Premium - Live chat
$21.00
per month
Basic - Live chat+Emails
$25.00
per month
Premium - Live chat+Emails
$43.00
per month
No answers on this topic
Offerings
Pricing Offerings
HelpCrunchUnblu
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsUnlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs.
More Pricing Information
Community Pulse
HelpCrunchUnblu
Best Alternatives
HelpCrunchUnblu
Small Businesses
Gist
Gist
Score 9.5 out of 10
Gist
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Score 9.5 out of 10
Medium-sized Companies
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Score 10.0 out of 10
Enterprises
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Score 10.0 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
HelpCrunchUnblu
Likelihood to Recommend
8.0
(4 ratings)
10.0
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
HelpCrunchUnblu
Likelihood to Recommend
HelpCrunch
Pros: - It is very easy to deploy out of the box. - Has good integration with most large scale platform and Operating Systems. Cons: - Because it is SaaS based, the used cases are very specific.
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unblu
We recommend the use of Unblu for working with mostly professional meetings, as there are many advantages to the platform over private teams, especially when it comes to coding and sharing data, keeping everyone involved in business transactions properly [organized].
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Pros
HelpCrunch
  • Fastest time to market - set up the application fast and easy.
  • The tags, filters, automated messaging and pop-ups are the best way to keep the potential customers engaged and achieve higher productivity.
  • Coolest dashboard where I can find all tabs, data, analytics, and insights to make better decisions and provide ultimate customer experience.
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unblu
No answers on this topic
Cons
HelpCrunch
  • Not found any so far
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unblu
No answers on this topic
Support Rating
HelpCrunch
Always available, very knowledgeable, faster resolution.
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unblu
No answers on this topic
Alternatives Considered
HelpCrunch
HelpCrunch is more affordable than other alternatives on the market and offers better customer support.
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unblu
No answers on this topic
Return on Investment
HelpCrunch
  • Great price point.
  • Effective self service platform.
  • Good alerting solution.
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unblu
  • Thanks to Unblu, digital interactions with our customers and general visitors to our website have greatly improved, allowing us to better identify those who might become loyal to the company, and therefore helping us to close sales much more consistently, not only increasing our profits but also securing more revenue in the future.
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ScreenShots

HelpCrunch Screenshots

Screenshot of HelpCrunch - Main chat dashboardScreenshot of HelpCrunch - auto messagesScreenshot of HelpCrunch - setting up trigger rules for new auto message