HelpCrunch vs. Zendesk Chat
HelpCrunch vs. Zendesk Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
HelpCrunch | N/A | All-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better. | $12 per month | |
Zendesk Chat | N/A | Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014. | $11.20 per month |
HelpCrunch | Zendesk Chat | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs. | The pricing above is price per user per month. You will get a discount when you opt for annual payment. | ||||||||||||||
More Pricing Information |
HelpCrunch | Zendesk Chat | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
HelpCrunch | Zendesk Chat | |
---|---|---|
Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HelpCrunch | Zendesk Chat | |
---|---|---|
Likelihood to Recommend | 8.0 (4 ratings) | 9.0 (18 ratings) |
Likelihood to Renew | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | 10.0 (1 ratings) | 8.4 (3 ratings) |
HelpCrunch | Zendesk Chat | |
---|---|---|
Likelihood to Recommend | HelpCrunch | Zendesk |
Pros | HelpCrunch | Zendesk |
Cons | HelpCrunch | Zendesk |
Likelihood to Renew | HelpCrunch No answers on this topic | Zendesk |
Support Rating | HelpCrunch | Zendesk |
Alternatives Considered | HelpCrunch | Zendesk |
Return on Investment | HelpCrunch | Zendesk |
ScreenShots | HelpCrunch Screenshots | Zendesk Chat Screenshots |