What users are saying about
168 Ratings
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Score 7.8 out of 100
74 Ratings
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Score 9 out of 100

Feature Set Ratings

  • IBM Cloud Private ranks higher in 1 feature set: Platform-as-a-Service

Platform-as-a-Service

7.4

Heroku Platform

74%
9.7

IBM Cloud Private

97%
IBM Cloud Private ranks higher in 11/11 features

Ease of building user interfaces

7.6
76%
27 Ratings
10.0
100%
3 Ratings

Scalability

6.9
69%
44 Ratings
10.0
100%
5 Ratings

Platform management overhead

7.8
78%
43 Ratings
10.0
100%
4 Ratings

Workflow engine capability

7.1
71%
29 Ratings
10.0
100%
4 Ratings

Platform access control

5.9
59%
43 Ratings
9.0
90%
4 Ratings

Services-enabled integration

6.6
66%
42 Ratings
9.0
90%
4 Ratings

Development environment creation

8.6
86%
39 Ratings
10.0
100%
4 Ratings

Development environment replication

8.0
80%
38 Ratings
10.0
100%
4 Ratings

Issue monitoring and notification

7.3
73%
42 Ratings
9.0
90%
4 Ratings

Issue recovery

7.6
76%
39 Ratings
10.0
100%
3 Ratings

Upgrades and platform fixes

7.8
78%
44 Ratings
10.0
100%
3 Ratings

Attribute Ratings

  • IBM Cloud Private is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.3

Heroku Platform

63%
48 Ratings
10.0

IBM Cloud Private

100%
6 Ratings

Likelihood to Renew

9.5

Heroku Platform

95%
6 Ratings

IBM Cloud Private

N/A
0 Ratings

Usability

9.2

Heroku Platform

92%
17 Ratings

IBM Cloud Private

N/A
0 Ratings

Availability

8.0

Heroku Platform

80%
2 Ratings

IBM Cloud Private

N/A
0 Ratings

Performance

9.0

Heroku Platform

90%
2 Ratings

IBM Cloud Private

N/A
0 Ratings

Support Rating

8.7

Heroku Platform

87%
38 Ratings

IBM Cloud Private

N/A
0 Ratings

Online Training

6.0

Heroku Platform

60%
1 Rating

IBM Cloud Private

N/A
0 Ratings

Implementation Rating

9.0

Heroku Platform

90%
6 Ratings

IBM Cloud Private

N/A
0 Ratings

Likelihood to Recommend

Salesforce

Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.
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IBM

IBM Cloud Private is an ideal platform for companies to accelerate their business growth. It helps in reducing the cost of IT and operations while delivering a great customer experience. With IBM Cloud Private, you can gain agility and security with a flexible hybrid model that fits your needs. It's highly recommended to my colleagues from me.
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Pros

Salesforce

  • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
  • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
  • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
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IBM

  • Capacity On Demand to scale up and down environments
  • SaaS model allows our team to have less involvement in managing or controlling the underlying cloud infrastructure including network, servers, operating systems, storage, or even individual application capabilities.
  • SaaS model allows our team to worry less about upgrades, fix packs, environment support etc.
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Cons

Salesforce

  • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
  • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
  • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
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IBM

  • Bluemix/IBM Cloud UI can be better
  • Changing Brand name from Bluemix to IBM Cloud, as we are habituated to Bluemix more
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Pricing Details

Heroku Platform

Starting Price

$85 per month

Editions & Modules

Heroku Platform editions and modules pricing
EditionModules
Production$25.001
Advanced$250.002

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

IBM Cloud Private

Starting Price

Editions & Modules

IBM Cloud Private editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Salesforce

    Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
    Read full review

    IBM

    No answers on this topic

    Usability

    Salesforce

    Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for? The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
    Read full review

    IBM

    No answers on this topic

    Reliability and Availability

    Salesforce

    Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
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    IBM

    No answers on this topic

    Performance

    Salesforce

    The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
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    IBM

    No answers on this topic

    Support Rating

    Salesforce

    I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.
    Read full review

    IBM

    No answers on this topic

    Implementation Rating

    Salesforce

    Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
    It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
    Read full review

    IBM

    No answers on this topic

    Alternatives Considered

    Salesforce

    Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
    Read full review

    IBM

    With VMware cloud, each VMware Cloud customer must have an SDDC account(VMC) as well as a general AWS account. The two accounts must be linked for the service to work which is a tiresome thing to do for some clients but with IBM Cloud Private all these issues are solved.
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    Return on Investment

    Salesforce

    • It has been critical in seamlessly operating our platform with runs all of our programs.
    • It has been impressive with its ability to scale quickly which results in the growth of our work.
    • It allows for tracking of different features which allows for quick problem solving which saves us time.
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    IBM

    • The IBM Cloud Private option will definitely provide a valuable ROI as we move forward with application modernization.
    • ICP will help move our company forward and enable the company transition into a hybrid cloud environment.
    Read full review

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