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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Heroku Platform

    Score7.6 out of 10
    N/AThe Heroku Platform, now from Salesforce, is a platform-as-a-service based on a managed container system, with integrated data services and ecosystem for deploying modern apps. It takes an app-centric approach for software delivery, integrated with developer tools and workflows. It’s three main tool are: Heroku Developer Experience (DX), Heroku Operational Experience (OpEx), and Heroku Runtime. Heroku Developer Experience (DX) Developers deploy directly from tools like…

    $85

    per month

    VMware ESXi

    Score7.4 out of 10
    N/AA bare-metal hypervisor that installs directly onto a physical server. With direct access to and control of underlying resources, VMware ESXi partitions hardware to consolidate applications and cut costs.N/A
    Pricing
    Heroku PlatformVMware ESXi
    Editions & Modules
    Production
    $25.00
    per month
    Advanced
    $250.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Heroku PlatformVMware ESXi
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Heroku PlatformVMware ESXi
    Considered Both Products
    Salesforce
    No answer on this topic
    VMware by Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    98%
    Would buy again
    93 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    97%
    Delivers good value for the price
    86 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    99%
    Happy with the feature set
    94 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    99%
    Lived up to sales and marketing promises
    82 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    100%
    Implementation went as expected
    91 Answers
    Features
    Heroku PlatformVMware ESXi
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of Heroku Platform and VMware ESXi
    Feature
    Heroku Platform
    7.2
    44 Ratings
    7% below category average
    VMware ESXi
    -
    Ratings
    Ease of building user interfaces6.027 Ratings00 Ratings
    Scalability7.044 Ratings00 Ratings
    Platform management overhead7.043 Ratings00 Ratings
    Workflow engine capability6.030 Ratings00 Ratings
    Platform access control7.043 Ratings00 Ratings
    Services-enabled integration6.042 Ratings00 Ratings
    Development environment creation9.039 Ratings00 Ratings
    Development environment replication9.038 Ratings00 Ratings
    Issue monitoring and notification8.042 Ratings00 Ratings
    Issue recovery7.039 Ratings00 Ratings
    Upgrades and platform fixes7.044 Ratings00 Ratings
    Server Virtualization
    Comparison of Server Virtualization features of Heroku Platform and VMware ESXi
    Feature
    Heroku Platform
    -
    Ratings
    VMware ESXi
    8.2
    128 Ratings
    2% above category average
    Virtual machine automated provisioning00 Ratings8.0116 Ratings
    Management console00 Ratings9.0128 Ratings
    Live virtual machine backup00 Ratings8.0112 Ratings
    Live virtual machine migration00 Ratings8.0116 Ratings
    Hypervisor-level security00 Ratings8.0117 Ratings
    Best Alternatives
    Heroku PlatformVMware ESXi
    Small Businesses
    IBM Cloud Foundry
    Score8.5 out of 10
    Proxmox VE
    Score9.2 out of 10
    Medium-sized Companies
    IBM Cloud Private
    Score9.6 out of 10
    VMware vSOM (discontinued)
    Score10 out of 10
    Enterprises
    AWS Elastic Beanstalk
    Score8.6 out of 10
    IBM PowerVM
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Heroku PlatformVMware ESXi
    Likelihood to Recommend
    7.0
    (47 ratings)
    9.0
    (129 ratings)
    Likelihood to Renew
    9.5
    (6 ratings)
    10.0
    (6 ratings)
    Usability
    9.2
    (17 ratings)
    9.0
    (6 ratings)
    Availability
    8.0
    (1 ratings)
    10.0
    (2 ratings)
    Performance
    9.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.7
    (19 ratings)
    10.0
    (55 ratings)
    Online Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    10.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Heroku PlatformVMware ESXi
    Likelihood to Recommend
    Salesforce
    Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.
    Incentivized
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    VMware by Broadcom
    If you're looking for the industry standard in server virtualization, I would recommend ESXi. After decades of expertise in the field, VMware continues to provide a strong product, production-ready, with an easy-to-learn interface that allows for quick management along with less costly upfront onboarding and training. Grab the free personal-use license and install in your homelab to start!
    Incentivized
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    Pros
    Salesforce
    • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
    • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
    • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
    Incentivized
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    VMware by Broadcom
    • Resource management. The automatic load balancing works very well to ensure no host is taxed disproportionately compared to the others.
    • Templates and cloning. It is very easy to set up a template and spin up new servers based on a specific setup. This makes server management very streamlined.
    • VM management. The vSphere interface is very easy to use and navigate. Everything is responsive and it works when you need it to. The options are also robust while also being arranged in a straightforward manner.
    Incentivized
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    Cons
    Salesforce
    • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
    • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
    • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
    Incentivized
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    VMware by Broadcom
    • VMware ESXi can improve on the UI that is installed on the bare metal machine. The menus can be hard to navigate when looking for simple configuration items.
    • VMware ESXi can improve on the stability of their overall hypervisor. There have been a few times we had to reinstall due to corruption of VMware ESXi.
    • I would like to see VMware ESXi do better at adding more standard free features in their consumer version of VMware ESXi. For example, having the ability to back up virtual machines is good practice and something that would be very nice if offered in their free version.
    Incentivized
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    Likelihood to Renew
    Salesforce
    Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
    Incentivized
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    VMware by Broadcom
    It is critical to our business, what started out as a way to do certain functions, it has now become core to ensuring our product is available to our customers and reducing our costs to operate and reduce our recovery time and provisioning servers. Their support is great and the costs to renew is reasonable.
    Incentivized
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    Usability
    Salesforce
    Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for? The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
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    VMware by Broadcom
    The interface is fairly intuitive for most things, and the areas that are a little less obvious usually have fantastic documentation in the online knowledgebase. In 3-4 years of managing our ESXi hosts, I think that I have only opened 4-5 support cases for things that I could not figure out myself or find answers to on the website.
    Incentivized
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    Reliability and Availability
    Salesforce
    Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
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    VMware by Broadcom
    Without the need to patch the servers with bug fixes and enhancements we whave not experienced any downtime with VMware issues. Even the bug fixes and updates do not cause of downtime as we just migrate the servers to the opposite node and update the one and then move servers back. Very simple and painless.
    Incentivized
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    Performance
    Salesforce
    The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
    Read full review
    VMware by Broadcom
    We do not notice any difference between a physical and virtual server running the same workload. In fact we can scale quicker with the virtual server than we can with the physical.
    Incentivized
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    Support Rating
    Salesforce
    I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.
    Incentivized
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    VMware by Broadcom
    I can't say enough good about VMware's support team. To an individual they take ownership of the case, provide thorough answers, and follow up regularly. On one occasion, a problem we experienced with NSX Endpoint was escalated to development for a permanent resolution after a workaround was found. In my experience, most companies would have tried to find a way to close a case like that instead of taking it all the way. Most importantly, when production is down and every second counts, they VMware teams understand that urgency and treat your issue as if it were the only one they had to deal with. You can't ask for better.
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    Implementation Rating
    Salesforce
    Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
    It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
    Incentivized
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    VMware by Broadcom
    Jsut read and follow anything your storage provider may require to allow the integration of VMware with storage operations, outside of that VMware jsut works.
    Incentivized
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    Alternatives Considered
    Salesforce
    Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
    Incentivized
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    VMware by Broadcom
    As long as you're using Nutanix AOS on Nutanix hardware and are paying their software support fees, AOS is a valid competitor to VMware and can save money due to not needing a license and having their server management system built into the base host management system. If you aren't using Nutanix hardware, however, VMWare is in most cases the best way to go. I cannot comment on HyperV, but most IT people I know either use it because they have to (most) or they like it better (not many).
    Incentivized
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    Contract Terms and Pricing Model
    Salesforce
    No answers on this topic
    VMware by Broadcom
    it has been fair and easy to understand. I know VMware is looking at wanting to change from CPU to core pricing so we will see what that looks like when it happens.
    Incentivized
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    Scalability
    Salesforce
    No answers on this topic
    VMware by Broadcom
    We started out with a two-server cluster and adding a third or fourth is very straightforward and simple with no issues. You just need to be aware of the size of your Vcenter Server to handle the workload, but still the resources needed is very minimal
    Incentivized
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    Return on Investment
    Salesforce
    • It has been critical in seamlessly operating our platform with runs all of our programs.
    • It has been impressive with its ability to scale quickly which results in the growth of our work.
    • It allows for tracking of different features which allows for quick problem solving which saves us time.
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    VMware by Broadcom
    • VMWare ESXi licensing is affordable for our business - and the licensing model is simplistic. Not like that of Microsoft with having to keep track of server licenses and CAL licenses for users.
    • VMWare ESXi also has hardware-monitoring built-in, so that further saves us money from having to be spent with another vendor.
    • As much as I hate the saying "a single pane of glass" does fit for this product. You can manage your servers, monitor hardware status, create and export backup snapshots, manage virtual NICs, connect to various storage devices. We're very happy with this product.
    Incentivized
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