Hetzner IaaS vs. Liquid Web

Very affordable cloud server solution for people who can set up their own servers. There are quite a lot of regions (but sadly no Frankfurt) as well as a lot of templates to get started quickly with the servers, including Coolify, which allows you to run a PaaS inside Hetzner without too much hassle.

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Liquid Web is suitable for serious users who have high end web applications or critical business oriented websites. cPanel and WHM comes out of the box with almost every server you buy. And if you don't have time to manage your own server, Liquid Web will suit you well. Their support is awesome. They help beyond the scope of the support. I had to migrate almost 25 big sites to another Liquid Web server, the support guys made it so easy for me.

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• VPS/Cloud servers.
• Networking
• Load balancers.
• Configuration via UI.
• Volumes

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• Customer Service — Amazing support, if needed.
• Site Speed — Our website sped up by 50% just by moving our hosting to Liquid-Web.
• Knowledge — We've learned a lot as an organization by following the Liquid Web blog.

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• No-downtime upgrade - lately we've had 2 forced downtimes because of planned maintenance, which is not very nice, but we managed.
• Managed databases would be amazing.
• Any kind of PAAS for running containerized apps (even though I think that's past what they want to be).

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• The tutorial area is excellent, but perhaps they could add video tutorial.
• Chat conversations should be added automatically to the client portal.

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I think the UI is best-in-class, really. The UX is very though-through and nothing is missing or out of place. Kudos to their designer. Design is great, but they also have a CLI, which could be quite handy for AI agents. I think it has the foundation to scale the offering into something great, given the quality of everything they put out.

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We chose it because of price, because it's like 5-6 times cheaper while offering top-tier features and quality for a SAAS business. Also, we observed that they kept adding new features, so we were sure we could stick with them (Volumes, Private Networks, and other features were added after we had already become customers).

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We evaluated Kinsta and WPEngine. Both offer great platforms but the lack of solid phone support and the substantial difference in server resource allocation made Liquid Web a clear winner.

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• Hetzner allowed us to retain great margins on our business.
• Hetzner allowed us to experiment with various self-hosted tools to safe money.
• It allows us to run the fast http servers without breaking the bank.

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• Liquid-Web has made it easier for me to take my focus away from handling constant server issues to being able to focus on my actual job in managing our websites. While there may not be a concrete number for this scenario, being able to perform my tasks more efficiently definitely helps company growth in the long run.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info