A Rock Solid Hosting Partner
June 13, 2019

A Rock Solid Hosting Partner

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Liquid-Web

While our primary focus is as a managed services provider, we also offer our clients the convenience of a single support line for all of their tech needs. To achieve this goal, we vetted and ultimately partnered with Liquid Web to fulfill our clients' website hosting needs. Liquid-Web offers a rock-solid platform with cutting edge features and rapid response phone support. The engineers at Liquid Web are top notch and allow us to focus on managing the grander scope of our client's IT environments.
  • Phone support is somewhat rare, but rapid, knowledgeable, and English-speaking phone support is rarer still. Liquid Web ticks all these boxes and more.
  • Easy staging environments.
  • Partnership with iThemes for complete site management.
  • Initially, the managed Wordpress platform had a few bugs, but it seems to be rock solid now.
  • One-click staging-to-live feature.
  • Improve reseller margins.
  • High margin ROI
  • Our role requires minimal involvement beyond deployment.
  • Capture new markets with minimal capital investment.
We evaluated Kinsta and WPEngine. Both offer great platforms but the lack of solid phone support and the substantial difference in server resource allocation made Liquid Web a clear winner.
Liquid-Web is an excellent choice for a client seeking premium maintenance services. This is not an appropriate solution for clients comfortable with lower-end offerings such as GoDaddy, 1and1, Bluehost, etc.