Liquid Web Reviews

10 Ratings
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Score 9.0 out of 100

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Reviews (1-5 of 5)

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November 07, 2019
Francisco Mosse | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Liquidweb to host our website and our clients' websites, as we are a web design+ web hosting company from Argentina. We have dedicated servers with them and resell our services with web hosting included. We offer web design "from zero", sites with prebuild scripts like Wordpress, Moodle, etc. We also have our own build email marketing system that our clients use to send email marketing campaigns using their own websites and emails are sent with little chance of being tagged as spam.
  • Fast ticket replies.
  • Clear and detailed billing.
  • Live chat.
  • The tutorial area is excellent, but perhaps they could add video tutorial.
  • Chat conversations should be added automatically to the client portal.
LiquidWeb is web suited for small and large companies as they offer VPS and dedicated servers, from small to very big servers if you need lot of CPU, RAM or disk.
Read Francisco Mosse's full review
July 17, 2019
Lindsay Halsey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Liquid-Web for managed hosting for our WordPress websites. It's being used by our marketing and technology departments. Managed to host with Liquid Web ensures our website is up to date, secure, and fast 24/7.
  • Customer Service — Amazing support, if needed.
  • Site Speed — Our website sped up by 50% just by moving our hosting to Liquid-Web.
  • Knowledge — We've learned a lot as an organization by following the Liquid Web blog.
  • No Ideas — We're such happy customers, I can't think of any suggestions for improvement.
Small to medium-sized businesses who have WordPress websites. The managed hosting with Liquid-Web provides for peace of mind knowing your site is secure, up to date, and speedy. It saves time.

Web freelancers who manage other business's websites. The Liquid-Web partner program is amazing!
Read Lindsay Halsey's full review
February 07, 2019
Tim Sleeper | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Liquid-Web for our website hosting across our entire organization. We have used other web hosts before, but Liquid-Web has been great and there hasn't been any downtime or speed issues with our websites. Liquid-Web makes it easy to change DNS settings, set up cron jobs, change server settings, and it is even compatible with Let's Encrypt, so adding SSL certificates is incredibly easy.
  • Managing the server side is incredibly easy. Liquid-Web offers a GUI through WHM or you can remote in through SSH. The GUI makes it really easy for regular users to change simple settings or add new SSL certificates. And the support team has also added some safeguards so that you can't do too much damage through WHM.
  • Liquid-Web makes it easy to setup new hosting accounts, allocate differing sizes, and managing users of those accounts through WHM. If you want to resell any of the space you don't use or resell to clients, you can easily do so.
  • The support team at Liquid-Web is great and they also respond quickly. When I first setup the account there were some odd DNS issues and the Liquid-Web tech was very knowledgeable and helped me out in no time!
  • The only con I can think of is Liquid-Web is more expensive, but it is a managed VPS so the price is on par with other similar services. There are some cheaper managed VPS plans out there, but in my experience, those often come with mediocre support and periodic server issues.
Liquid-Web is great if you have a large website that's going to receive a lot of traffic. I've never had downtime in the almost 4 years I've been using their service and I can't say that for any other hosting company I have used. If you're looking for a reliable hosting company with great support to back it up, then Liquid-Web is a perfect choice.
Read Tim Sleeper's full review
June 13, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Review Source
While our primary focus is as a managed services provider, we also offer our clients the convenience of a single support line for all of their tech needs. To achieve this goal, we vetted and ultimately partnered with Liquid Web to fulfill our clients' website hosting needs. Liquid-Web offers a rock-solid platform with cutting edge features and rapid response phone support. The engineers at Liquid Web are top notch and allow us to focus on managing the grander scope of our client's IT environments.
  • Phone support is somewhat rare, but rapid, knowledgeable, and English-speaking phone support is rarer still. Liquid Web ticks all these boxes and more.
  • Easy staging environments.
  • Partnership with iThemes for complete site management.
  • Initially, the managed Wordpress platform had a few bugs, but it seems to be rock solid now.
  • One-click staging-to-live feature.
  • Improve reseller margins.
Liquid-Web is an excellent choice for a client seeking premium maintenance services. This is not an appropriate solution for clients comfortable with lower-end offerings such as GoDaddy, 1and1, Bluehost, etc.
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March 14, 2018
Chris Putnam | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Liquid-Web for web hosting services and support. They provide managed web servers (both physical or virtual) and expert support thereof. This allows our organization and department to focus on core services and trust Liquid-Web with day to day management and reliability of the hosting systems on which we work.
  • Support - the expertise of their top tier support is hard to match
  • Management Tools - the interface is quite good and full-featured, and they add features when they see a need for them
  • Hosting performance
  • Hosting reliability
  • Maintaining Excellence - it feels like they have hit a bit of an inflection point lately. Hopefully they will grow through it and maintain their high standards, where other hosts have faltered.
  • Pricing - if price is the only factor for you, there are much cheaper options available. Liquid-Web does not seem to target the commodity hosting market.
Any situation where high performance, reliability, and availability of expert support [are needed]. If your website or application has high resource needs and/or high traffic, Liquid-Web may be a good fit. If expert hosting support would be a helpful complement to your (or your team's) expertise, Liquid-Web may fill that niche for you. If pricing is a big concern, you may want to compare with lower cost, commodity hosting options.
Read Chris Putnam's full review

What is Liquid Web?

Liquid Web is a fully managed hosting service, boasting VPS hosting on the Storm Platform, and cloud dedicated hosting on the Storm Platform. Liquid Web supports managed WordPress, managed WooCommerce, VMware Private Cloud, as well as HIPAA and PCI compliant hosting, high availability database hosting, and dedicated or server clusters available for a variety of purposes, as well as websites.

Liquid Web Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Dedicated$169per month
VPS$35per month
Cloud Dedicated$149per month
VMware Private Cloud1,599per month
Managed WordPress$19per month
Managed WooCommerce$19per month
Magenta Cloud$49per month
Cloud Servers$265per month
Private VPS Parent$149per month
Server Clusters$743per month
High Performance1,127per month
High Availability1,448per month
Database Hosting1,498per month
HIPPA$343per month

Liquid Web Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No