Reliable Servers and Rock Solid Support!
March 03, 2021

Reliable Servers and Rock Solid Support!

Kaushik Somaiya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Liquid Web

Liquid Web is our main host for hosting all our websites. We have a 10 Publications on WP network site and quite a few web applications. We also use this same server to add up client websites. Liquid Web server is used across the whole org.

We have taken the Cloud VPS 32 GB server. Works good so far. The support from Liquid Web is awesome.
  • Brand name is very strong. Online presence is strong.
  • Support is awesome. They help beyond the scope.
  • Admin panels / portal management UI is great.
  • Good range of servers - Cloud VPS Dedicated and so on.
  • Overall costly over others.
  • Certain tailored products like WP or Woocommerce hosting are costlier.
  • No option of low end cost friendly servers.
  • It is a out of the box solution for our hosting needs.
  • cPanel / WHM is very useful. And additional IPs and disk backups as well.
  • Live chat support / Email Support / Phone Support. All Rocks !
  • Support team are professionals having sound knowledge in the field.
Liquid Web is more professional than all of them. The main reason is the rock solid support which is 24/7 available. Whenever we contact with queries, the solution is guaranteed. There is no need to create support tickets, all the queries gets solved over live chat.

The organization backend is strong. Servers are costly but good.

Do you think Liquid Web delivers good value for the price?

Yes

Are you happy with Liquid Web's feature set?

Yes

Did Liquid Web live up to sales and marketing promises?

Yes

Did implementation of Liquid Web go as expected?

Yes

Would you buy Liquid Web again?

Yes

Liquid Web is suitable for serious users who have high end web applications or critical business oriented websites. cPanel and WHM comes out of the box with almost every server you buy. And if you don't have time to manage your own server, Liquid Web will suit you well. Their support is awesome. They help beyond the scope of the support. I had to migrate almost 25 big sites to another Liquid Web server, the support guys made it so easy for me.