Fast, Reliable Hosting Backed up by a Superb Support Team
Tim Sleeper | TrustRadius Reviewer
February 07, 2019

Fast, Reliable Hosting Backed up by a Superb Support Team

Score 10 out of 10
Vetted Review
Verified User
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Overall Satisfaction with Liquid-Web

We use Liquid-Web for our website hosting across our entire organization. We have used other web hosts before, but Liquid-Web has been great and there hasn't been any downtime or speed issues with our websites. Liquid-Web makes it easy to change DNS settings, set up cron jobs, change server settings, and it is even compatible with Let's Encrypt, so adding SSL certificates is incredibly easy.
  • Managing the server side is incredibly easy. Liquid-Web offers a GUI through WHM or you can remote in through SSH. The GUI makes it really easy for regular users to change simple settings or add new SSL certificates. And the support team has also added some safeguards so that you can't do too much damage through WHM.
  • Liquid-Web makes it easy to setup new hosting accounts, allocate differing sizes, and managing users of those accounts through WHM. If you want to resell any of the space you don't use or resell to clients, you can easily do so.
  • The support team at Liquid-Web is great and they also respond quickly. When I first setup the account there were some odd DNS issues and the Liquid-Web tech was very knowledgeable and helped me out in no time!
  • The only con I can think of is Liquid-Web is more expensive, but it is a managed VPS so the price is on par with other similar services. There are some cheaper managed VPS plans out there, but in my experience, those often come with mediocre support and periodic server issues.
  • Liquid-Web has made it easier for me to take my focus away from handling constant server issues to being able to focus on my actual job in managing our websites. While there may not be a concrete number for this scenario, being able to perform my tasks more efficiently definitely helps company growth in the long run.
The only other serious contender was DigitalOcean. Media Temple and GoDaddy are both terrible. While I liked DigitalOcean and the amount of flexibility it offered, we opted for a managed solution to lighten the workload for us. So, in the end, we picked Liquid-Web and we have been extremely happy with their service.
Liquid-Web is great if you have a large website that's going to receive a lot of traffic. I've never had downtime in the almost 4 years I've been using their service and I can't say that for any other hosting company I have used. If you're looking for a reliable hosting company with great support to back it up, then Liquid-Web is a perfect choice.