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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highrise CRM (discontinued)

    Score8.8 out of 10
    N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    Infinity

    Score8.5 out of 10
    N/AInfinity is an all-in-one project management platform where you can organize anything. The vendor says they offer a toolset that allows you to organize any type of project, no matter the size and complexity. Customizable structure and powerful overview features make sure that, as you keep using the tool, your workflow never becomes cluttered, but rather organized in the most flexible way. With the ability to have your data just a click away, you’ll…

    $3.75

    per month per user

    Pricing
    Highrise CRM (discontinued)Infinity
    Editions & Modules
    Highrise
    $4.00
    Per User Per Month
    Basic
    $3.75
    per month. Total $18.75/month billed annually per user
    PRO
    $6
    per month. Total $30/month billed annually per user
    ENTERPRISE
    Contact Sales
    Offerings
    Pricing Offerings
    Highrise CRM (discontinued)Infinity
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—14-Day Money Back Guarantee
    More Pricing Information
    Features
    Highrise CRM (discontinued)Infinity
    Project Management
    Comparison of Project Management features of Highrise CRM (discontinued) and Infinity
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Infinity
    8.3
    4 Ratings
    8% above category average
    Task Management00 Ratings9.03 Ratings
    Resource Management00 Ratings8.72 Ratings
    Team Collaboration00 Ratings9.33 Ratings
    Support for Agile Methodology00 Ratings8.01 Ratings
    Document Management00 Ratings5.23 Ratings
    Mobile Access00 Ratings9.04 Ratings
    Change request and Case Management00 Ratings9.01 Ratings
    Best Alternatives
    Highrise CRM (discontinued)Infinity
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Highrise CRM (discontinued)Infinity
    Likelihood to Recommend
    9.0
    (10 ratings)
    9.0
    (4 ratings)
    Likelihood to Renew
    8.2
    (9 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Highrise CRM (discontinued)Infinity
    Likelihood to Recommend
    Discontinued Products
    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Incentivized
    Read full review
    Infinity
    Inifnity helps ensure projects stay on track while helping team members maximize productivity. Additionally, this software offers comprehensive reporting capabilities so managers can get real-time insights into the performance of their entire team or individual projects. Also a good thing is that is very cheap.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Incentivized
    Read full review
    Infinity
    • Beautiful UI.
    • Really customizable to your needs.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review
    Infinity
    • Better communication when issues arise
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Incentivized
    Read full review
    Infinity
    No answers on this topic
    Usability
    Discontinued Products
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review
    Infinity
    Very easy to use
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    They are quick and SO nice. They are very friendly and are eager to help.
    Incentivized
    Read full review
    Infinity
    The support for Infinity project management software is undeniably excellent. The customer service team have proven to be knowledgeable and efficient, responding quickly to queries with accurate solutions. Furthermore, the extensive online resources provide an array of tips and advice on using the product, helping users get the most out of it. What's more, the developers are always adding new features and improvements to make sure that the users stay ahead of the curve when it comes to their business needs. This also means that if there's ever an issue with a feature or functionality, they'll be quick to address it and even provide guidance on how to best use it in order to achieve a desired outcome.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Incentivized
    Read full review
    Infinity
    Infinity provides more flexibility for less money
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Incentivized
    Read full review
    Infinity
    • Saves time.
    • Because of customization, it allows me to create different workflows depending on the project.
    Incentivized
    Read full review
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