Highrise CRM (discontinued) vs. Netstock

We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp

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Netstock is brilliant for organizing your data in a readable, visual layout that's easy to understand and use to base decision-making on. For individual items, it's excellent, and there is loads of functionality to manage safety stock and lead times. Where I've seen it struggle a bit is with families of items that share an MOQ; it calculates demand at the individual SKU level and isn't as good at managing it at the family level.

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• Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
• Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
• Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
• Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.

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• Global visibility , added value for stock assisstance
• Areas that need attention are displayed on the dashboard with option to drill down if required
• With more than 5000 different SKU it is difficult to keep track of all activities related to each SKU, the process is simplified with the help of this tool, everyone has access to the right information.

• Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
• Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.

• The Family MOQ is not taken into account with the look-forward days within the container builder, so this add-on does not work very well.
• It's not possible to build your own CSV export of reports that you regularly run. The report builder doesn't let you save a set of filters or parameters; it's too basic.

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Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.

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It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with

This is one of their strength, Netstock is very easy to use and although it is rigid in its functionalities, that is what is good about it, we could not customise it the way you used to work, it forced us to adapt our processes and the way we work

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They are quick and SO nice. They are very friendly and are eager to help.

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Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.

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Netstock was much easier to use and that was important for our team as this was a significant digital change in our processes. We had a list of features we wanted and Netstock had more than 90% of them which contributed to the decision to go with this plug and play solution rather than a fully bespoke platform. We also liked that Netstock already had an API with Cin7

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• Better customer service, I am able to look up client info in a more organized way
• I feel that our efficiency has really increased. Highrise is a lot faster than our old program
• Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement

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• We have vastly reduced the amount of safety stock that we used to hold
• Our stock holding value is within a manageable figure for the size of our business
• We can monitor our poor performing suppliers so we are confident when placing purchase orders

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