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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highrise CRM (discontinued)

    Score8.8 out of 10
    N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    TrackerRMS

    Score9 out of 10
    N/ATrackerRMS is a cloud based CRM and recruitment software provider designed for companies and users from startups to enterprise level customers. Some key features include: Contact & Activity Management, Sales Lead & Opportunity Management, and Standard Reports & Dashboards.N/A
    Pricing
    Highrise CRM (discontinued)TrackerRMS
    Editions & Modules
    Highrise
    $4.00
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Highrise CRM (discontinued)TrackerRMS
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    Highrise CRM (discontinued)TrackerRMS
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Highrise CRM (discontinued) and TrackerRMS
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    TrackerRMS
    9.0
    2 Ratings
    13% above category average
    Applicant Tracking00 Ratings9.02 Ratings
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    Highrise CRM (discontinued)TrackerRMS
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    Salesflare
    Score10 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Highrise CRM (discontinued)TrackerRMS
    Likelihood to Recommend
    9.0
    (10 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    8.2
    (9 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Highrise CRM (discontinued)TrackerRMS
    Likelihood to Recommend
    Discontinued Products
    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Incentivized
    Read full review
    TrackerRMS
    Honestly there is no weakness in TrackerRMS. We have great experience in using TrackerRMS
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Incentivized
    Read full review
    TrackerRMS
    • Follow through with questions
    • Resolve any issues that may arise
    • Continuing to update their system
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review
    TrackerRMS
    • Sometimes it sluggish
    • Other then this everything is great
    • We had great experience using TrackerRMS
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Incentivized
    Read full review
    TrackerRMS
    No answers on this topic
    Usability
    Discontinued Products
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review
    TrackerRMS
    I find it easy to show people now to use all aspects of this software with our business.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    They are quick and SO nice. They are very friendly and are eager to help.
    Incentivized
    Read full review
    TrackerRMS
    Great customer service
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Incentivized
    Read full review
    TrackerRMS
    Allows for more detailed information to be listed on each entry.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Incentivized
    Read full review
    TrackerRMS
    • Cost effective
    • Very efficient
    Incentivized
    Read full review
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