Hiver vs. Igloo
Hiver vs. Igloo
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Hiver | N/A | Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts. Hiver works like a full-fledged help desk, built right into Gmail. It gives you everything you need to do outstanding customer support, without any of the complexities and feature overload that come with other help desk products. Hiver is used by thousands of companies… | $14 /user/month | |
Igloo | N/A | Igloo Software is a social business software company that builds digital workplaces and intranet solutions to support online communities and businesses of any size. It is a suite of content management, collaboration and knowledge sharing tools within one secure social networking platform. Online communities drive groups, teams and organizations to improve employee productivity, foster relationships and increase collaboration with customers, partners and suppliers. | N/A |
Hiver | Igloo | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Igloo is free to use for up to 10 users. Paid accounts begin $12 per user per month. We also offer volume discounts for enterprise-wide intranets and external users. Contact us for details. | ||||||||||||||
More Pricing Information |
Hiver | Igloo | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
Hiver | Igloo | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| ||||||||||||
Multi-Channel Help |
|
Hiver | Igloo | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Concrete CMS Score 9.2 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Tridion Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Tridion Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Hiver | Igloo | |
---|---|---|
Likelihood to Recommend | 1.0 (3 ratings) | 6.0 (7 ratings) |
Usability | 3.0 (1 ratings) | - (0 ratings) |
Support Rating | 4.0 (1 ratings) | - (0 ratings) |
Hiver | Igloo | |
---|---|---|
Likelihood to Recommend | Hiver | Igloo Software |
Pros | Hiver | Igloo Software |
Cons | Hiver | Igloo Software |
Usability | Hiver | Igloo Software No answers on this topic |
Support Rating | Hiver | Igloo Software No answers on this topic |
Alternatives Considered | Hiver | Igloo Software |
Return on Investment | Hiver | Igloo Software |
ScreenShots | Hiver Screenshots | Igloo Screenshots |