What users are saying about
17 Ratings
9 Ratings
17 Ratings
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Score 9.4 out of 100
9 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

HoneyBook

I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
Tiffany Waddell Tate | TrustRadius Reviewer

Infinity

If you require a project management system that's just extremely straightforward and doesn't give you the option for much customization (because you don't need it), then Infinity may not be for you. However, if you're looking for a project management system that can also double as a database or allow you to create standard operating procedures within, in other words, a versatile piece of software, you'll enjoy using Infinity.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

HoneyBook
8.8
Infinity
Customer data management / contact management
HoneyBook
8.1
Infinity
Workflow management
HoneyBook
8.0
Infinity
Opportunity management
HoneyBook
9.0
Infinity
Integration with email client (e.g., Outlook or Gmail)
HoneyBook
9.1
Infinity
Contract management
HoneyBook
10.0
Infinity
Quote & order management
HoneyBook
9.8
Infinity
Interaction tracking
HoneyBook
7.6
Infinity

Customer Service & Support

HoneyBook
9.4
Infinity
Case management
HoneyBook
9.5
Infinity
Help desk management
HoneyBook
9.3
Infinity

Marketing Automation

HoneyBook
7.4
Infinity
Lead management
HoneyBook
7.4
Infinity

CRM Project Management

HoneyBook
7.9
Infinity
Task management
HoneyBook
6.5
Infinity
Billing and invoicing management
HoneyBook
9.5
Infinity
Reporting
HoneyBook
7.6
Infinity

CRM Reporting & Analytics

HoneyBook
6.4
Infinity
Customizable reports
HoneyBook
6.4
Infinity

Customization

HoneyBook
8.4
Infinity
Custom fields
HoneyBook
9.1
Infinity
Custom objects
HoneyBook
7.6
Infinity

Security

HoneyBook
6.8
Infinity
Single sign-on capability
HoneyBook
7.4
Infinity
Role-based user permissions
HoneyBook
6.3
Infinity

Platform

HoneyBook
8.3
Infinity
Mobile access
HoneyBook
8.3
Infinity

Project Management

HoneyBook
Infinity
9.0
Task Management
HoneyBook
Infinity
10.0
Team Collaboration
HoneyBook
Infinity
10.0
Document Management
HoneyBook
Infinity
8.0
Mobile Access
HoneyBook
Infinity
8.0

Pros

HoneyBook

  • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
  • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
  • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
  • The app helps me feel connected to my leads and data while I'm away from my computer.
Melody Alexander | TrustRadius Reviewer

Infinity

  • Beautiful UI.
  • Really customizable to your needs.
Anonymous | TrustRadius Reviewer

Cons

HoneyBook

  • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
  • The transaction fees for instant deposits are expensive.
  • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
  • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
Alyssa Parr | TrustRadius Reviewer

Infinity

  • No webhook support (yet).
  • No formula functions (yet).
Anonymous | TrustRadius Reviewer

Usability

HoneyBook

HoneyBook 8.8
Based on 5 answers
When I was onboarded I was given a complete walk-through, and as new items are added they do a great job of utilizing help videos and tutorials.
Ce'Erica Christine Allen | TrustRadius Reviewer

Infinity

No score
No answers yet
No answers on this topic

Support Rating

HoneyBook

HoneyBook 9.0
Based on 5 answers
They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
Dana Sacco | TrustRadius Reviewer

Infinity

Infinity 10.0
Based on 2 answers
Among the best I've ever seen for any app, I've used. The support is kind, friendly, and prompt. Not that I've needed too much support in the past, I know that if I need it, I'll be taken care of.
Anonymous | TrustRadius Reviewer

Alternatives Considered

HoneyBook

We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.
Anonymous | TrustRadius Reviewer

Infinity

These can compare, but they also kind of don't. If you need a simple kanban project management tool, then you'll be just fine sticking with Trello. However, if you want a customizable and beautiful project management system, then Infinity would likely serve your needs.
Anonymous | TrustRadius Reviewer

Return on Investment

HoneyBook

  • Workflow/task management has increased our bookings and saved lost opportunities by 25%.
  • Customization of brochures and contracts allows us to fully represent our brand through the sales process.
Kristin Cole | TrustRadius Reviewer

Infinity

  • Saves time.
  • Because of customization, it allows me to create different workflows depending on the project.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

HoneyBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HoneyBook Editions & Modules

Edition
Unlimited Plan - Annual$3901
Starter Plan$92
Unlimited Plan - Monthly$392
  1. Year
  2. Month
Additional Pricing Details

Infinity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Infinity Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

HoneyBook
9.3
Infinity
10.0

Usability

HoneyBook
8.8
Infinity

Support Rating

HoneyBook
9.0
Infinity
10.0

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