TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hornetsecurity VM Backup

    Score8.1 out of 10
    N/AHornetsecurity VM Backup (formerly Altaro) is a backup and replication solution for Hyper-V and VMware virtual machines. VM Backup can manage large infrastructures, with the revamped backup repository providing long-term storage and more efficient use of disk space.

    $59.80

    per VM/per year

    DiskStation

    Score8.8 out of 10
    N/ADiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.N/A
    Pricing
    Hornetsecurity VM BackupDiskStation
    Editions & Modules
    Subscription License - Standard Edition
    $59.80
    per VM/per year
    Subscription License - Unlimited Edition
    $73.80
    per VM/per year
    Subscription License - Unlimited Plus Edition
    $89.20
    per VM/per year
    Perpetual License - Standard Edition
    $595
    per host
    Perpetual License - Unlimited Edition
    $695
    per host
    Perpetual License - Unlimited Plus Edition
    $875
    per host
    Free
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    Hornetsecurity VM BackupDiskStation
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Hornetsecurity VM BackupDiskStation
    Considered Both Products
    Hornetsecurity Inc.
    Chose Hornetsecurity VM Backup
    While there are other solutions on the market, we have stuck with Altaro because it is such a great value for the dollar.
    Incentivized
    Synology
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    12 Answers
    100%
    Would buy again
    29 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    100%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    100%
    Happy with the feature set
    29 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    12 Answers
    100%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    27 Answers
    Features
    Hornetsecurity VM BackupDiskStation
    Data Center Backup
    Comparison of Data Center Backup features of Hornetsecurity VM Backup and Synology DiskStation
    Feature
    Hornetsecurity VM Backup
    9.5
    1 Ratings
    10% above category average
    Synology DiskStation
    -
    Ratings
    Universal recovery10.01 Ratings00 Ratings
    Instant recovery8.01 Ratings00 Ratings
    Recovery verification10.01 Ratings00 Ratings
    Business application protection8.01 Ratings00 Ratings
    Multiple backup destinations10.01 Ratings00 Ratings
    Incremental backup identification10.01 Ratings00 Ratings
    Backup to the cloud10.01 Ratings00 Ratings
    Deduplication and file compression10.01 Ratings00 Ratings
    Snapshots7.01 Ratings00 Ratings
    Flexible deployment10.01 Ratings00 Ratings
    Management dashboard10.01 Ratings00 Ratings
    Platform support10.01 Ratings00 Ratings
    Retention options10.01 Ratings00 Ratings
    Encryption10.01 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Hornetsecurity VM Backup and Synology DiskStation
    Feature
    Hornetsecurity VM Backup
    9.0
    1 Ratings
    5% above category average
    Synology DiskStation
    -
    Ratings
    Continuous data protection10.01 Ratings00 Ratings
    Replication10.01 Ratings00 Ratings
    Operational reporting and analytics6.01 Ratings00 Ratings
    Malware protection10.01 Ratings00 Ratings
    Multi-location capabilities8.01 Ratings00 Ratings
    Ransomware Recovery10.01 Ratings00 Ratings
    Best Alternatives
    Hornetsecurity VM BackupDiskStation
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    FreeNAS
    Score5.4 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    FreeNAS
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hornetsecurity VM BackupDiskStation
    Likelihood to Recommend
    9.0
    (13 ratings)
    9.2
    (30 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (3 ratings)
    Usability
    10.0
    (1 ratings)
    9.1
    (9 ratings)
    Support Rating
    10.0
    (10 ratings)
    9.7
    (7 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Hornetsecurity VM BackupDiskStation
    Likelihood to Recommend
    Hornetsecurity Inc.
    Do you have VMWare? Yes I can back it up. Do you have Hyper-V? Yes I can back it up. That in itself should speak for itself. Altaro has really given a great deal into their software, not only making it easy to use, BUT also a really good and reliable product where you can support your workloads hassle-free, and super lightweight
    Incentivized
    Read full review
    Synology
    The Synology DiskStation is well suited as a NAS solution, easy enough to mirror a Windows file server shares setup. Access to the Hyperbackup utility eliminates the need to purchase a tape backup solution. A portable USB drive can be used as the initial backup target. For air gap purposes can connect Hyperbackup to the various cloud providers such as AWS, Azure, GCP to copy backup data there. Utilizing it as a backup solution has also been great, instead of purchasing a tape solution, tapes and an offsite tape repository. Active Backup for Business is another excellent backup utility for physical servers, VMWare virtual machines, etc. Restoring files is fairly intuitive. Until Synology introduced the dual controller setup, using it as a SAN was less appropriate as there was occasional downtime when the controller had an issue but this was less important for the scenarios we were using it for. It would be more of a concern if we had used it for things that require more robust uptime requirements. Overall we are happy with the features of the Synology DiskStation.
    Incentivized
    Read full review
    Pros
    Hornetsecurity Inc.
    • Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running.
    • Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost.
    • Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective.
    • Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play.
    Incentivized
    Read full review
    Synology
    • Synology DiskStation offers lots of options for creating links to share files or request that some uploads files. It makes it really easy to just share a link that can have an expiration or a set number of times it is accessed.
    • We always had enough storage on our Synology DiskStation, we never had to worry about something being too big to upload or share.
    • Love how you can create folders that are shared and also have some that are private. This makes it so easy to have shared collaborations with coworkers or clients, but also allows you to have a private place to save things that only you need.
    Incentivized
    Read full review
    Cons
    Hornetsecurity Inc.
    • More cloud-based storage options. Currently, only Azure is supported, which is excellent, but it would be good to have AWS and Google storage options too.
    • It would be AWESOME if they could do a restore from Azure cloud direct to an Azure VM instance. Currently, you need to set up an Azure VM machine with nested Hyper-V, install Altaro on that, and then restore into a nested VM, this gets crazy expensive.
    • Better notification of errors, or more around having a threshold, so if it misses one backup of a constant backup that happens every 5 minutes but recovers at the 10 minutes back, it is ok. Just think it needs to identify significant or long-running issues better than the occasional little issues.
    Incentivized
    Read full review
    Synology
    • While BTRFS is a more advanced file system than ext4, it also is in a perpetual state of development, with many features not fully functional and a plethora of bugs. Synology has managed to overcome many of these limitations by placing BTRFS on top of a LVM, but there are much better file systems that Synology could have used, such as OpenZFS.
    • DSM's built-in backup software, HyperBackup, while robust, oftentimes runs into issues. Specifically, backups can be working fine for months or years, and then suddenly the backups will fail. Sometimes these failures can be resolved, but oftentimes the backups need to be completely restarted. Fortunately, even when the backup fails, the existing backups are still accessible, it is just that new backups can not be performed.
    • The underlying Linux OS provides significant benefits, but also adds a fair amount of complexity. Most of that complexity is wonderfully hidden by the DSM interface, but when certain problems arise, delving into the Linux command line is not out of the question.
    • Perhaps the biggest issue with Synology DiskStation is Synology's support. The issue isn't that the support is bad, but it can be frustratingly slow when dealing with a major issue. Synology does have a very active community that is always willing to help, but nothing beats first-party support.
    Incentivized
    Read full review
    Likelihood to Renew
    Hornetsecurity Inc.
    It simply works and it is making our lives easier. The renewal process is also really good
    Incentivized
    Read full review
    Synology
    As long as Synology give us support for our hard drivers we will not change. I know Synology has now forced their hands to buy their own hard drivers and their new line of products. But if we still have support for old hard drivers from other manufacturers then we will still use Synology Nas. Otherwise we change manufacturers
    Read full review
    Usability
    Hornetsecurity Inc.
    A lot of people in the technical industry deliver what I would call snack crackle pop topics, where the software gets over complicated, and they drown people in all the "fancy" features. Altaro, from my point of view" has designed the software to be super usable, easy to implement, as well as support. It is really one of the best designs
    Incentivized
    Read full review
    Synology
    The Synology DiskStation is easy to set up and manage. The interface is clean and features are well documented. These units are reliable and can be set up to do scheduled integrity checks so failures can be mitigated before they halt business operations. The available packages for expanded roles makes these devices versatile.
    Incentivized
    Read full review
    Support Rating
    Hornetsecurity Inc.
    One of the most important benefits of the Altaro HyperV backup solution is the support. From the free edition, you're able to chat with the support that can assist you in a remote session an find a quick solution that solves the issue. It is always available. The email support is also.
    Incentivized
    Read full review
    Synology
    Unfortunately, the one time I've had to reach out to DiskStation support, it did not go well. My NAS appliance wasn't appearing on the network, and no matter what the support team tried, they could not get it back online. Instead of offering to send me a new unit, they told me to go buy a new one - obviously, this was a disappointing response and not very eco-friendly either! Fortunately, through some internet research of my own, and some ingenuity, I figured out I could restore my NAS to factory settings by removing all the drives and resetting. Only then did I realize I had a bad disk. I had to experiment for a while to figure out which one it was. Once I had done that, though, I was able to get the latest DiskStation loaded back on, no thanks to the DiskStation support crew. If notifications were rock solid, I suspect I would have caught the bad disk before it because an OS problem, but I never received a bad-disk notification.
    Incentivized
    Read full review
    Implementation Rating
    Hornetsecurity Inc.
    Altaro has really designed their product so well that you can honestly implement this within a couple of minutes
    Incentivized
    Read full review
    Synology
    No answers on this topic
    Alternatives Considered
    Hornetsecurity Inc.
    The only other competitor I am personally familiar with is Carbonite. I use that for file-level backups throughout my network and it works well but while it does offer backups for virtual machines, I have never found it to be a reliable option. Jobs failed for me regularly for no apparent reason. In the handful of times I have needed support, they were helpful and straight-forward.
    Read full review
    Synology
    Synology DiskStation packs a punch with the latest and greatest feature set which goes above and beyond many other vendors. It allows for a turn-key solution to cover almost every use case in the SMB market leaving other vendors behind.
    Incentivized
    Read full review
    Return on Investment
    Hornetsecurity Inc.
    • Restoring our primary ERP VM has already saved many hours of rebuilding from data backups, so that in itself already gave us an excellent ROI for having Altaro running.
    • The quick and easy setup also makes sense for a fast ROI as we didn't need to spend much time or effort in its set up.
    • Lastly, any other restores we have done for retrieving files or testing backups were so simple and easy to do that the process didn't take long and saved us time and cost.
    Incentivized
    Read full review
    Synology
    • Minimal investment in the hardware, big return on productivity
    • Streamlined IT needs, we no longer have to hire our IT vendor to assist us as regularly as we did when we were running servers
    • Productivity on the road through web access has increased productivity and billable hours for remote employees
    Incentivized
    Read full review
    ScreenShots