Hostway (Ntirety) vs. JetRails

In my opinion, the entire company has room for improvement. We were locked out for more than a year and nobody took care of us and finally we had to move out.

Hosting is a complicated thing to get right, JetRails is well suited at understanding a client's business case and technology needs in order to match them with the right solution at the right price. Finding a great hosting partner is very difficult, as in most cases one gets treated like a number or just another customer. The JetRails team takes a personal interest in the success of their clients and in the success of JetRails as a whole.

• Sending unnecessary emails in my opinion
• I feel they sent unhelpful stuff
• Not providing access to the facility

• Magento hosting
• Scalability for holiday rush
• Outstanding customer support
• Very technically knowledgeable people

• customer service
• reliability

• None: Everything I have ever needed has been addressed and resolved and our company needs are met.

The usability of JetRails comes down to the team, the people at JetRails are entirely the reason we continue to work with them and focus on the future with them. The people are insightful and interested in our and our clients' success. Sure the fact they use cutting edge technology helps, but it wouldn't mean much without the personal touch to match the specifications to the clients' needs perfectly.

Support has been great from website migration to general support

For the ease of storing and managing Terabytes of data

Incentivized

We used HostGator in the past when our website was still small and fairly new. Easy to set up, but nowhere near the level of complexity, details, and help from actual human beings that JetRails provides.

• provided quick and easy solutions
• Quick maintenance of our application
• Negative impact is about performance handling issues and slowness of OS

Incentivized

• Saved us time
• Saved us money