Hotjar vs. ProProfs Quiz Maker

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hotjar
Score 8.2 out of 10
N/A
Hotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand.
$39
per month 100 daily sessions
ProProfs Quiz Maker
Score 8.2 out of 10
N/A
ProProfs Quiz Maker is a tool used by trainers, universities, and businesses all over the world. Users can make quizzes and tests with ProProfs Quiz Maker. Users can create a quiz from scratch or use the ProProfs library having 100k+ customizable quizzes and 1,000,000+ ready to use questions. Users can create scored quizzes, personality quizzes or surveys by selecting from 15+ question types. Users can also add images, presentations and videos to quizzes. Creating quizzes…
$0
Forever free
Pricing
HotjarProProfs Quiz Maker
Editions & Modules
Hotjar Observe - Plus
$39
per month 100 daily sessions
Hotjar Ask - Plus
$59
per month 250 monthly responses
Hotjar Ask - Business
$79
per month Starting from 500 monthly responses
Hotjar Observe - Business
$99
per month Starting from 500 daily sessions
Hotjar Scale - Business
$213
per month Starting from 500 daily sessions
Hotjar Ask - Scale
Contact Sales
per month unlimited volume
Free
$ 0
Forever free
Basic
$ 9
per month (annually)
Team
$ 39
per month (annually)
Business
$ 69
per month (annually)
Enterprise
$ 199
per month (annually)
Offerings
Pricing Offerings
HotjarProProfs Quiz Maker
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$9 per month (annually)
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
HotjarProProfs Quiz Maker
Top Pros
Top Cons
Features
HotjarProProfs Quiz Maker
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Hotjar
-
Ratings
ProProfs Quiz Maker
8.7
8 Ratings
11% above category average
Survey templates00 Ratings9.07 Ratings
Themes00 Ratings8.08 Ratings
Custom logo/branding00 Ratings8.98 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Hotjar
-
Ratings
ProProfs Quiz Maker
9.7
7 Ratings
12% above category average
Changes to live survey00 Ratings9.26 Ratings
Question design help00 Ratings10.06 Ratings
Multiple question types00 Ratings10.07 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Hotjar
-
Ratings
ProProfs Quiz Maker
10.0
6 Ratings
18% above category average
Survey logic flexibility00 Ratings10.06 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Hotjar
-
Ratings
ProProfs Quiz Maker
9.0
6 Ratings
9% above category average
Response tracking00 Ratings9.26 Ratings
Data export00 Ratings9.26 Ratings
Standard reports00 Ratings9.26 Ratings
Custom reports00 Ratings8.56 Ratings
Analytics00 Ratings9.06 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Hotjar
-
Ratings
ProProfs Quiz Maker
8.5
7 Ratings
1% above category average
Access controls00 Ratings8.57 Ratings
Compliance00 Ratings8.57 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Hotjar
-
Ratings
ProProfs Quiz Maker
9.2
6 Ratings
13% above category average
Vendor-offered crowdsourcing00 Ratings9.26 Ratings
Respondent restrictions00 Ratings9.26 Ratings
Best Alternatives
HotjarProProfs Quiz Maker
Small Businesses
Smartlook
Smartlook
Score 8.3 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Siteimprove
Siteimprove
Score 8.7 out of 10
Qualaroo
Qualaroo
Score 6.8 out of 10
Enterprises
Contentsquare
Contentsquare
Score 8.6 out of 10
PG Forsta HX Platform
PG Forsta HX Platform
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HotjarProProfs Quiz Maker
Likelihood to Recommend
8.7
(101 ratings)
9.0
(9 ratings)
Likelihood to Renew
5.1
(2 ratings)
-
(0 ratings)
Usability
9.7
(6 ratings)
9.7
(6 ratings)
Support Rating
9.6
(4 ratings)
9.7
(6 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
HotjarProProfs Quiz Maker
Likelihood to Recommend
Contentsquare
Hotjar is good for a first pass at understanding user sentiment or locating potential usability issues. There are features such as "rage clicked" which shows recordings or instances when a user rage clicked or had an issue with your site. Hotjar has also been helpful to launch intercept surveys on mobile, desktop, and app, which not all competitor software allow. Hotjar recordings are fun to watch. "Watching Hotjar like Netflix" is a favorite pastime at work.
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ProProfs
According to me, ProProfs is a versatile tool so it can be used in different places keeping in mind different ways of applications. Businesses can use it for lead generation, pre-hiring skills assessments, training assessments, compliance training, increasing social engagement, and much more. There are templates segmented into different categories so you can understand different use cases.
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Pros
Contentsquare
  • Heat mapping is great on Hotjar. It is a good place to start when you are looking at the UX & CRO on your website. You can see the % of people clicking on elements on a page, how far they scroll, and mouse movements.
  • Hotjar is great for session recordings. These record the mouse movements, clicks, pages and scrolls of a user in video format. You can watch these to investigate what works well on a site and identify potential roadblocks and bugs.
  • Hotjar is great as it ensures that users details are anonymous; for instance, if you are watching a session recording, you cannot see what a user types in a form field, as Hotjar blanks this out.
  • Hotjar has a poll function, so you can have polls on your website.
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ProProfs
  • Creating assessments is very easy with ProProfs. It has lots of pre-designed assessments that we can quickly modify by adding questions from their question bank.
  • It has excellent anti-cheating features which allow us to conduct remote hiring tests.
  • The tool provides simple and useful reports with visual statistics that make it very easy to compare candidates.
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Cons
Contentsquare
  • Hotjar is primarily used for web-based experiences. Not that easy to use on mobile apps.
  • I'd love to see Hotjar integrated with Google Analytics for an even deeper view.
  • Hotjar is primarily used by smaller organizations...pricing can get steep quickly for larger organizations.
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ProProfs
  • In my opinion, it doesn’t really need any improvements, but I’d like to see some advancements in:
  • Templates.
  • Question Types.
  • Grading.
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Likelihood to Renew
Contentsquare
Even though the heat maps and user recordings were useful, our website was significantly slowed down after we installed Hotjar, so much so, that it took over a minute for our blog to load. The data that we gathered was not worth the length that it took our website to load.
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ProProfs
No answers on this topic
Usability
Contentsquare
So easy and simple to use! Straightforward anyone in the team is able to easily go in and set up anything in Hotjar. The UI is really simple. Whenever you give feedback to Hotjar they continously take on board the feedback and improve the tool.
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ProProfs
I’d give ProProfs Quiz Maker a 9. The quiz tool isn’t perfect but looks all set to become it. We’re particularly impressed by all the quiz creation resources it offers and how comprehensive the settings and functionalities are. The support has been good too. The customer service team is patient and readily available.
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Support Rating
Contentsquare
Hotjar is a SaaS-based company, and as such has a good support service. Users can quickly submit support tickets through Hotjar's online portal. Enterprise customers get access to additional support members and have SLAs to support their larger, more complex needs. Overall, Hotjar is extremely reliable and I've never had to reach out to customer support.
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ProProfs
Because it met all the requirements my organization had. we were using it to meet our overall business goals that include lead generation, growing our brand reach, recruiting the best candidates, quality employee on-boarding & training, and more. The easy to use interface and flexible customization made the tasks easy, and we accomplished the desired targets from the tool
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Alternatives Considered
Contentsquare
HotJar was selected for a few reasons:
  • Video Capture - HotJars video capture of user sessions is nothing short of amazing. It is so useful (not to mention cool) to see, in real time, how users interact with our software. It makes our jobs so much easier and more enjoyable to get this type of d
  • User Surveys - The ease and flexibility of surveys we can make available on our website are an awesome tool to get additional data.
  • Simple implementation - Adding a very small amount of code to our website gives us the ability to use all of HotJars features without having to touch our code again.
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ProProfs
ProProfs Quiz Maker is a very easy-to-use tool and that is its USP. It is preferred over other tools for its super simple user interface and the no-fuss installation. You can simply get started by signing up and choosing a plan and you don’t have to be highly tech-savvy to create quizzes or tests.
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Return on Investment
Contentsquare
  • We have fixed many issues, for example, checkout usability problems with the video recording feature. You can catch bugs and get an overall idea of how a particular page is working.
  • Polls have helped us pair intent with the video sessions, so we can understand better why certain users answered different things. You get greedy and try to ask everything but that won't work. Keep it simple and it will give you small but important insights.
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ProProfs
  • I feel that it has allowed me to do more with my quizzes.
  • I would very much like to have more control over the certificates that are auto generated after they take the exam.
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ScreenShots

ProProfs Quiz Maker Screenshots

Screenshot of Home PageScreenshot of Create Online QuizScreenshot of Score report