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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HouseCall Pro

    Score8.5 out of 10
    N/AHouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.

    $65

    per month 1 user

    Raken

    Score10 out of 10
    N/ARaken provides mobile-first technology to streamline field workflows and build better projects for the construction industry.N/A
    Pricing
    HouseCall ProRaken
    Editions & Modules
    Website Builder
    $25
    per month/add on
    Additional Users
    $30
    per user/per month
    Sales Proposal Tool
    $40
    per month/add on
    Recurring Servicing Plans
    $40
    per month/add on
    Start
    $65
    per month
    Grow
    $149
    per month
    Manage
    $229
    per month
    XL
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    HouseCall ProRaken
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HouseCall ProRaken
    Considered Both Products
    HouseCall Pro
    No answer on this topic
    Raken
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    HouseCall ProRaken
    Human Resource Management
    Comparison of Human Resource Management features of HouseCall Pro and Raken
    Feature
    HouseCall Pro
    -
    Ratings
    Raken
    8.1
    1 Ratings
    15% above category average
    Employee demographic data00 Ratings7.31 Ratings
    Employment history00 Ratings8.21 Ratings
    Job profiles and administration00 Ratings8.21 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings8.21 Ratings
    Organizational charting00 Ratings8.21 Ratings
    Organization and location management00 Ratings8.21 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings8.21 Ratings
    Payroll Management
    Comparison of Payroll Management features of HouseCall Pro and Raken
    Feature
    HouseCall Pro
    -
    Ratings
    Raken
    8.2
    1 Ratings
    19% above category average
    Pay calculation00 Ratings8.21 Ratings
    Support for external payroll vendors00 Ratings8.21 Ratings
    Off-cycle/On-Demand payment00 Ratings8.21 Ratings
    Benefit plan administration00 Ratings8.21 Ratings
    Direct deposit files00 Ratings8.21 Ratings
    Salary revision and increment management00 Ratings8.21 Ratings
    Reimbursement management00 Ratings8.21 Ratings
    Asset Management
    Comparison of Asset Management features of HouseCall Pro and Raken
    Feature
    HouseCall Pro
    -
    Ratings
    Raken
    8.2
    1 Ratings
    19% above category average
    Tracking of all physical assets00 Ratings8.21 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of HouseCall Pro and Raken
    Feature
    HouseCall Pro
    -
    Ratings
    Raken
    8.4
    1 Ratings
    9% above category average
    Dashboards00 Ratings8.21 Ratings
    Standard reports00 Ratings8.21 Ratings
    Custom reports00 Ratings9.11 Ratings
    Data exportability00 Ratings8.21 Ratings
    Construction Project & Field Management
    Comparison of Construction Project & Field Management features of HouseCall Pro and Raken
    Feature
    HouseCall Pro
    -
    Ratings
    Raken
    8.4
    6 Ratings
    10% above category average
    Plan distribution & viewing00 Ratings8.24 Ratings
    Plan markups & sharing00 Ratings8.13 Ratings
    Issue tracking & punchlists00 Ratings8.25 Ratings
    Photo documentation00 Ratings9.06 Ratings
    Jobsite reports00 Ratings9.16 Ratings
    Document sharing00 Ratings8.25 Ratings
    RFI tools00 Ratings8.21 Ratings
    Collaboration & approvals00 Ratings8.24 Ratings
    As-built drawings00 Ratings8.21 Ratings
    Mobile app00 Ratings9.16 Ratings
    Submittal design and management00 Ratings8.21 Ratings
    Checklists00 Ratings8.21 Ratings
    Meeting Minutes00 Ratings8.21 Ratings
    Specifications00 Ratings8.21 Ratings
    Change orders00 Ratings8.21 Ratings
    Estimating
    Comparison of Estimating features of HouseCall Pro and Raken
    Feature
    HouseCall Pro
    -
    Ratings
    Raken
    8.0
    3 Ratings
    6% above category average
    Takeoff tools00 Ratings8.21 Ratings
    Job costing00 Ratings8.23 Ratings
    Cost databases00 Ratings8.23 Ratings
    Cost calculator00 Ratings7.33 Ratings
    Bid creation00 Ratings8.21 Ratings
    Best Alternatives
    HouseCall ProRaken
    Small Businesses
    Kickserv
    Score9.3 out of 10
    CMiC Construction Platform
    Score7.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Autodesk Build
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    Revit
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HouseCall ProRaken
    Likelihood to Recommend
    8.0
    (3 ratings)
    8.7
    (6 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (4 ratings)
    User Testimonials
    HouseCall ProRaken
    Likelihood to Recommend
    HouseCall Pro
    Smaller companies (less than 30 employees) and where their isn't recurring services. It's great for one-time service providers.
    Incentivized
    Read full review
    Raken
    Easy sub-contractor management ability, time tracking, resource planning and the easy tracking of project equipment using Raken is even enjoyable. Team coordination and project comments and recording sharing among the team members, this is a great tool for that.
    Incentivized
    Read full review
    Pros
    HouseCall Pro
    • Schedule
    • Organize jobs
    • User-friendly
    • Great customer communication
    Incentivized
    Read full review
    Raken
    • Great iPhone application - The application makes reporting and adding photos very easy.
    • It's easy to navigate different days and reports. Or to find keywords or subcontractors and when they performed work.
    Incentivized
    Read full review
    Cons
    HouseCall Pro
    • Custom Fields on Invoices
    • Labeling Estimates as Quotes or Proposals
    • Custom Forms
    Incentivized
    Read full review
    Raken
    • Sometimes the app will run slow or crash on the guys in the field. It doesn't happen too often though.
    • An easier way to download all project Daily Reports at one time.
    Incentivized
    Read full review
    Usability
    HouseCall Pro
    It is much easier to adopt than other FSMs we have tried. While easy to adopt, it is robust and powerful. We were up and running in a matter of days, not weeks.
    Incentivized
    Read full review
    Raken
    No answers on this topic
    Support Rating
    HouseCall Pro
    No answers on this topic
    Raken
    Raken has an excellent support team. Raken are pretty prompt with getting back to you. Raken also has a convenient chat feature on their website. All their support members are friendly and are good at helping you understand and resolve your issues.
    Incentivized
    Read full review
    Alternatives Considered
    HouseCall Pro
    Knowify has job costing but lacks the ability to invoice in the field and requires more work from [the] office staff.
    Incentivized
    Read full review
    Raken
    Vista is TTI's accounting software program. It is extremely well suited for the construction projects. Team, which is similar to Raken, is more advance however the program is also more expensive.
    Incentivized
    Read full review
    Return on Investment
    HouseCall Pro
    • Doubled by profit and income.
    • Cut my office work in half.
    • Improved customer satisfaction
    Incentivized
    Read full review
    Raken
    • Less need to travel to each job site.
    • Automated emailed reports to clients reduces the number of meetings/conversations about what is happening on the project.
    Incentivized
    Read full review
    ScreenShots