Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HouseCall Pro
Score 9.2 out of 10
N/A
HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.
$65
per month 1 user
Xero
Score 8.5 out of 10
N/A
Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.
$13
per month
Pricing
HouseCall ProXero
Editions & Modules
Website Builder
$25
per month/add on
Additional Users
$30
per user/per month
Sales Proposal Tool
$40
per month/add on
Recurring Servicing Plans
$40
per month/add on
Start
$65
per month
Grow
$149
per month
Manage
$229
per month
XL
Contact sales team
Early
$13
per month
Growing
$37
per month
Established
$70
per month
Offerings
Pricing Offerings
HouseCall ProXero
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrices in table are in USD and just apply to the US - other markets & prices are listed below: Canada - Starter $18 CAD/month, Standard $45 CAD/month, Premium 5 $58 CAD/month UK - Starter £14/month, Standard £28/month, Premium £36/month AU - Starter $29 AUD/month, Standard $59 AUD/month, Premium 5 $76 AUD/month NZ - Starter $31 NZD/month, Standard $66 NZD/month, Premium $84 NZD/month
More Pricing Information
Features
HouseCall ProXero
Payroll Management
Comparison of Payroll Management features of Product A and Product B
HouseCall Pro
-
Ratings
Xero
7.6
73 Ratings
4% above category average
Pay calculation00 Ratings7.965 Ratings
Benefit plan administration00 Ratings8.123 Ratings
Direct deposit files00 Ratings7.649 Ratings
Salary revision and increment management00 Ratings7.541 Ratings
Reimbursement management00 Ratings7.254 Ratings
Customization
Comparison of Customization features of Product A and Product B
HouseCall Pro
-
Ratings
Xero
7.6
130 Ratings
10% above category average
API for custom integration00 Ratings7.879 Ratings
Plug-ins00 Ratings7.3117 Ratings
Security
Comparison of Security features of Product A and Product B
HouseCall Pro
-
Ratings
Xero
7.8
165 Ratings
2% below category average
Single sign-on capability00 Ratings6.772 Ratings
Role-based user permissions00 Ratings8.8163 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
HouseCall Pro
-
Ratings
Xero
8.1
186 Ratings
8% above category average
Dashboards00 Ratings8.0182 Ratings
Standard reports00 Ratings8.3185 Ratings
Custom reports00 Ratings8.1165 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
HouseCall Pro
-
Ratings
Xero
7.3
195 Ratings
0% above category average
Accounts payable00 Ratings8.8182 Ratings
Accounts receivable00 Ratings9.0183 Ratings
Cash management00 Ratings8.1167 Ratings
Bank reconciliation00 Ratings9.1190 Ratings
Expense management00 Ratings8.0173 Ratings
Time tracking00 Ratings8.063 Ratings
Fixed asset management00 Ratings7.9118 Ratings
Multi-currency support00 Ratings7.6113 Ratings
Multi-division support00 Ratings7.595 Ratings
Regulations compliance00 Ratings8.397 Ratings
Electronic tax filing00 Ratings8.999 Ratings
Self-service portal00 Ratings7.8110 Ratings
Global Financial Support00 Ratings6.355 Ratings
Primary and Secondary Ledgers00 Ratings7.453 Ratings
Intercompany Accounting00 Ratings5.340 Ratings
Localizations00 Ratings8.039 Ratings
Journals and Reconciliations00 Ratings9.490 Ratings
Enterprise Accounting00 Ratings3.433 Ratings
Configurable Accounting00 Ratings4.659 Ratings
Centralized Rules Framework00 Ratings4.233 Ratings
Standardized Processes00 Ratings5.159 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
HouseCall Pro
-
Ratings
Xero
6.4
89 Ratings
6% below category average
Inventory tracking00 Ratings6.485 Ratings
Automatic reordering00 Ratings6.624 Ratings
Location management00 Ratings6.629 Ratings
Manufacturing module00 Ratings6.216 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
HouseCall Pro
-
Ratings
Xero
6.6
89 Ratings
9% below category average
Pricing00 Ratings6.562 Ratings
Order entry00 Ratings6.656 Ratings
Credit card processing00 Ratings6.958 Ratings
Cost of goods sold00 Ratings6.966 Ratings
Order Orchestration00 Ratings6.321 Ratings
End-to-end order visibility00 Ratings6.324 Ratings
Order exception Resolution00 Ratings6.317 Ratings
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HouseCall ProXero
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Method:CRM
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Score 9.5 out of 10
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Score 9.4 out of 10
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Jotform
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Score 8.4 out of 10
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ServiceNow Customer Service Management
ServiceNow Customer Service Management
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Oracle Fusion Cloud ERP
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User Ratings
HouseCall ProXero
Likelihood to Recommend
7.0
(2 ratings)
8.6
(210 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(32 ratings)
Usability
-
(0 ratings)
8.8
(135 ratings)
Availability
-
(0 ratings)
9.0
(10 ratings)
Performance
-
(0 ratings)
10.0
(8 ratings)
Support Rating
-
(0 ratings)
9.2
(36 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
10.0
(5 ratings)
Implementation Rating
-
(0 ratings)
7.3
(10 ratings)
Configurability
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
-
(0 ratings)
6.7
(95 ratings)
Product Scalability
-
(0 ratings)
10.0
(6 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
HouseCall ProXero
Likelihood to Recommend
HouseCall Pro
[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs
Read full review
Xero
If they are using foreign exchange I always use Xero. If I need reporting to be customized we always use Xero. If the client is already working in a software and it is working for them we will leave them in the software they are in.
Read full review
Pros
HouseCall Pro
  • Online Booking
  • Instant credit card funding
  • Customer Text Notifications
Read full review
Xero
  • Their method of moving between screens was very logical and intuitive which is not a "given" attribute among software packages.
  • Finding transactions was relatively easy with just common sense.
  • The use of this software was generally well received in that the accountants did not discredit the software as cheap, poorly organized, or timely to learn. No one at Corporate had a vendetta against using Xero.
  • It does a good job of allowing the users to drill down to the final detail of an account balance - which is fundamental to the accounting department's needs.
Read full review
Cons
HouseCall Pro
  • Job costing
  • QBO integration
  • Reporting
Read full review
Xero
  • I would like to have the ability to sign up a holding company and all its trading entities under one subscription, in order to have amalgamated and separate accounting records and reports for each trading entity.
  • This is pertaining to my own Xero business clients: I would like to have a full featured, customizable practice client support /ticketing and task manager system, with reminders that can be sent to my clients and my team for various tasks due.
  • I would like Xero to have a cheaper option for their packages that include invoicing and related documents, as in my country we have options with an opposition accounting firm that offers a subscription where clients can create up to 2000 invoices per year for free.
Read full review
Likelihood to Renew
HouseCall Pro
No answers on this topic
Xero
In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
Read full review
Usability
HouseCall Pro
No answers on this topic
Xero
Xero has all the features that you need, basically. From chart of accounts, reconciling books, to making annual financial reports. What I'm currently looking for Xero right now is to provide more broader integration with the other apps so we can use it for customer-facing experience also. All in all, everything works well!
Read full review
Reliability and Availability
HouseCall Pro
No answers on this topic
Xero
We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
Read full review
Performance
HouseCall Pro
No answers on this topic
Xero
Pages generally load quickly, but it's a fairly common occurrence to have pages taking a bit longer than I'd like to load (as in, 4+ seconds). Occasionally I have to refresh a page to get it to work. Bank feed and integrations tend to be slow in general, but that could easily be due to API latency on the side of the other parties. Most of the time, though, the bank feeds refresh before I login so it's not a huge problem. Not necessarily good performance compared to a local app like QuickBooks desktop, but definitely good performance for a cloud application. Room for growth? yes.
Read full review
Support Rating
HouseCall Pro
No answers on this topic
Xero
Always respond and keep issues open until you are satisfied with the result. Generally good responses, in the past, I had some support responses that were really basic and really annoying. They type where "have your tried restarting your computer" style of answers. Well, of course, I went through all the basics before contacting them. Duh, but I suppose not everyone does. Otherwise, it would be a 10. The last year has shown a marked improvement in the support responses however.
Read full review
In-Person Training
HouseCall Pro
No answers on this topic
Xero
The format was great; someone was there to ask questions or help if you were stuck.
Read full review
Online Training
HouseCall Pro
No answers on this topic
Xero
All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
Read full review
Implementation Rating
HouseCall Pro
No answers on this topic
Xero
If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
Read full review
Alternatives Considered
HouseCall Pro
Much easier to use.
Read full review
Xero
I've used a lot of different accounting systems. Many of them so big and powerful, but a hassle to get set up. Xero is light, inexpensive, and easy to use. When I originally selected them they seemed like they were developing new features at a quick rate as well. I was invited to be part of focus sessions to make the product better. That part has slowed down significantly though.
Read full review
Scalability
HouseCall Pro
No answers on this topic
Xero
I have yet to fully stress test the product given the size of the company where I am using it. I am sure as we scale to more customers, more vendors and more reporting requirements, I will have a better understanding of what it is capable of in terms of bandwidth and processing
Read full review
Return on Investment
HouseCall Pro
  • Negative is time lost fixing books.
  • Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
  • [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.
Read full review
Xero
  • Saved many hours through automatic invoices and followups
  • Saved many hours by allowing transactions to start via bank feeds (ie I don't have to input a transaction and mark it against what is in the bank/cc account; rather, the transaction in the account is where you input the transaction into the books.
  • Has the scalability my business requires, and not much more.
Read full review
ScreenShots

Xero Screenshots

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