HPE StoreOnce vs. Mojo Helpdesk

If you are looking for a backup infrastructure which is efficient and compatible for both file system and block level backup, then HPE StoreOnce is a great choice. It's easy to configure and easy to manage. We didn't have to hire a separate storage expert to set up StoreOnce for us. The HPE team helped our system admins and it was a easy to configure.

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For a small business it is a very good value.

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• We really like the deduplication feature of HPE StoreOnce. It helps reduce storage footprint by 1:3 to 1:10 depending on type of files being stored.
• It's easy to manage files on HPE StoreOnce servers using command line options.
• We use Veeam Backup Server software to manage our backups on HPE StoreOnce.

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• User friendly- easy to setup and get running.
• Built in reports to improve and measure customer satisfaction.
• Always adding new features to enhance the product for the user.
• Support organization responds quickly to issues and questions.

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• file share based backups
• larger drive options for the storage system
• somewhat dated on network connectivity parts to have the fastest network connections

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• The ability to be able to customize the priority level of a ticket. Currently these are set by default and can not be changed.
• Text box section on the rating to have the option to tell why a low rating was given.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It just works and the support contract we have is good enough for the company needs

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

My team who are currently administering HPE StoreOnce do not come from a storage background. We still didn't had to struggle much configuring and using HPE StoreOnce. Of course, HPE team was very helpful in smooth technology transition. For critical errors, we already have phone home feature enabled and HPE support team has been excellent and their response time in dealing with technical errors/incidents.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We had couple of incidents so far and HPE support team was very proactive through the process until the incident was closed satisfactorily.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It was pretty smooth, at least smother that a Dell EMC Unity we set it up last week

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Some of our staff have worked with Baracuda, so it was a recommended product. But after our evaluation, we decided to use StoreOnce because of the types of backup, ease of administration, and cost savings.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Price and customer service.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• While not completely eliminating tape, it has relegated the use of tape to monthly and annual backups for compliance. It has reduced the recurring expense of tape media.
• It has increased the length of the retention period because of its efficiency in storing backups.
• The online backup repositories are now replicated to the secondary datacenter, a capability not possible with tapes.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Our company’s improved customer support response times and expert service has helped us make money.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info