Likelihood to Recommend Hewlett Packard Enterprise
If you are looking for a backup infrastructure which is efficient and compatible for both file system and block level backup, then HPE StoreOnce is a great choice. It's easy to configure and easy to manage. We didn't have to hire a separate storage expert to set up StoreOnce for us. The HPE team helped our system admins and it was a easy to configure.
Read full review The Synology DiskStation is well suited as a NAS solution, easy enough to mirror a Windows file server shares setup. Access to the Hyperbackup utility eliminates the need to purchase a tape backup solution. A portable USB drive can be used as the initial backup target. For air gap purposes can connect Hyperbackup to the various cloud providers such as AWS, Azure, GCP to copy backup data there. Utilizing it as a backup solution has also been great, instead of purchasing a tape solution, tapes and an offsite tape repository. Active Backup for Business is another excellent backup utility for physical servers, VMWare virtual machines, etc. Restoring files is fairly intuitive. Until Synology introduced the dual controller setup, using it as a SAN was less appropriate as there was occasional downtime when the controller had an issue but this was less important for the scenarios we were using it for. It would be more of a concern if we had used it for things that require more robust uptime requirements. Overall we are happy with the features of the Synology DiskStation.
Read full review Pros Hewlett Packard Enterprise
We really like the deduplication feature of HPE StoreOnce. It helps reduce storage footprint by 1:3 to 1:10 depending on type of files being stored. It's easy to manage files on HPE StoreOnce servers using command line options. We use Veeam Backup Server software to manage our backups on HPE StoreOnce. Read full review Synology DiskStation offers lots of options for creating links to share files or request that some uploads files. It makes it really easy to just share a link that can have an expiration or a set number of times it is accessed. We always had enough storage on our Synology DiskStation, we never had to worry about something being too big to upload or share. Love how you can create folders that are shared and also have some that are private. This makes it so easy to have shared collaborations with coworkers or clients, but also allows you to have a private place to save things that only you need. Read full review Cons Hewlett Packard Enterprise
Could be more user-friendly when deploying. Cost is as friendly as Pure Storage Array. HPE does well support this technology. Read full review While BTRFS is a more advanced file system than ext4, it also is in a perpetual state of development, with many features not fully functional and a plethora of bugs. Synology has managed to overcome many of these limitations by placing BTRFS on top of a LVM, but there are much better file systems that Synology could have used, such as OpenZFS. DSM's built-in backup software, HyperBackup, while robust, oftentimes runs into issues. Specifically, backups can be working fine for months or years, and then suddenly the backups will fail. Sometimes these failures can be resolved, but oftentimes the backups need to be completely restarted. Fortunately, even when the backup fails, the existing backups are still accessible, it is just that new backups can not be performed. The underlying Linux OS provides significant benefits, but also adds a fair amount of complexity. Most of that complexity is wonderfully hidden by the DSM interface, but when certain problems arise, delving into the Linux command line is not out of the question. Perhaps the biggest issue with Synology DiskStation is Synology's support. The issue isn't that the support is bad, but it can be frustratingly slow when dealing with a major issue. Synology does have a very active community that is always willing to help, but nothing beats first-party support. Read full review Likelihood to Renew Hewlett Packard Enterprise
It just works and the support contract we have is good enough for the company needs
Read full review It provides us with great ROI compared with other solutions. It is also a versatile product, having NAS and SAN product lines depending on the business requirement. Furthermore, the implementation of dual controller lines would allow us to consider it for more critical applications to supplement the more enterprise-level SAN solution. It also is a wonderful backup solution, having all the applications available after purchase of the appliance without the further need to purchase additional software or licensing.
Read full review Usability Hewlett Packard Enterprise
It is quite efficient and easy to administer. You don't really get into trouble with HPE StoreOnce often.
Read full review The Synology DiskStation is fairly easy to use, but maybe a challenge for those who not super IT savvy. With some trial and error, you can pretty much figure out how to configure the NAS the way you want it configured. I would say it is easy to use once it is set up and maintaining the device is likewise pretty straightforward as well.
Read full review Support Rating Hewlett Packard Enterprise
We had couple of incidents so far and HPE support team was very proactive through the process until the incident was closed satisfactorily.
Read full review Unfortunately, the one time I've had to reach out to DiskStation support, it did not go well. My NAS appliance wasn't appearing on the network, and no matter what the support team tried, they could not get it back online. Instead of offering to send me a new unit, they told me to go buy a new one - obviously, this was a disappointing response and not very eco-friendly either! Fortunately, through some internet research of my own, and some ingenuity, I figured out I could restore my NAS to factory settings by removing all the drives and resetting. Only then did I realize I had a bad disk. I had to experiment for a while to figure out which one it was. Once I had done that, though, I was able to get the latest DiskStation loaded back on, no thanks to the DiskStation support crew. If notifications were rock solid, I suspect I would have caught the bad disk before it because an OS problem, but I never received a bad-disk notification.
Read full review Implementation Rating Hewlett Packard Enterprise
It was pretty smooth, at least smother that a Dell EMC Unity we set it up last week
Read full review Alternatives Considered Hewlett Packard Enterprise
HPE StoreOnce is a great value for money.
Read full review Synology DiskStation packs a punch with the latest and greatest feature set which goes above and beyond many other vendors. It allows for a turn-key solution to cover almost every use case in the SMB market leaving other vendors behind.
Read full review Return on Investment Hewlett Packard Enterprise
While not completely eliminating tape, it has relegated the use of tape to monthly and annual backups for compliance. It has reduced the recurring expense of tape media. It has increased the length of the retention period because of its efficiency in storing backups. The online backup repositories are now replicated to the secondary datacenter, a capability not possible with tapes. Read full review It has helped us go from printing things out to file them away to going 100% digital with our files and documents because we have a secure place to save stuff. We are organized. I can't really put a value or number to how amazing this is for us, but when we deal with so many documents and files it can be so hard to keep things organized, but with Synology DiskStation, we have all our files in specific places and it helps us stay organized and definitely saves time because things are so easy to find. One negative thing has been that our Synology DiskStation relies on us either being plugged into the network in the office or having a strong internet connection at home. With the pandemic and everyone working from home, we have had "outages" where we were not able to sync our data, and things were lost and we had to start over. Read full review ScreenShots