HRdirect Smart Apps vs. Toast Payroll & Team Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HRdirect Smart Apps
Score 8.4 out of 10
Small Businesses (1-50 employees)
HRdirect Smart Apps is an HR Management software solution from HRdirect, a a division of ComplyRight, Inc., dedicated to developing and delivering “Solutions for Smart Employers” since 1985. The vendor says HRdirect supports business managers at more than 500,000 locations with essential employee management and compliance tasks. HRdirect Smart Apps aims to help users work efficiently and affordably. The vendor's goal is to simplify complex processes and free employers from compliance…N/A
Toast Payroll & Team Management
Score 8.6 out of 10
N/A
Toast Payroll & Team Management offers HR, payroll, and benefits solutions to meet a variety of restaurant needs. It is based on the former StratEx product, developed by the company of the same name in Chicago that was acquired by Toast July 2019.N/A
Pricing
HRdirect Smart AppsToast Payroll & Team Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HRdirect Smart AppsToast Payroll & Team Management
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.
More Pricing Information
Community Pulse
HRdirect Smart AppsToast Payroll & Team Management
Top Pros
Top Cons
Features
HRdirect Smart AppsToast Payroll & Team Management
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
HRdirect Smart Apps
10.0
1 Ratings
24% above category average
Toast Payroll & Team Management
-
Ratings
Employee demographic data10.01 Ratings00 Ratings
Job profiles and administration10.01 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)10.01 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
HRdirect Smart Apps
1.0
1 Ratings
156% below category average
Toast Payroll & Team Management
-
Ratings
Approval workflow1.01 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
HRdirect Smart Apps
10.0
1 Ratings
21% above category average
Toast Payroll & Team Management
-
Ratings
View and generate pay and benefit information10.01 Ratings00 Ratings
Update personal information10.01 Ratings00 Ratings
View company policy documentation10.01 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
HRdirect Smart Apps
1.0
1 Ratings
154% below category average
Toast Payroll & Team Management
-
Ratings
Report builder1.01 Ratings00 Ratings
Pre-built reports1.01 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
HRdirect Smart Apps
1.0
1 Ratings
156% below category average
Toast Payroll & Team Management
-
Ratings
New hire portal1.01 Ratings00 Ratings
Manager tracking tools1.01 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
HRdirect Smart Apps
-
Ratings
Toast Payroll & Team Management
8.1
3 Ratings
1% below category average
Pay calculation00 Ratings8.43 Ratings
Support for external payroll vendors00 Ratings7.02 Ratings
Off-cycle/On-Demand payment00 Ratings8.01 Ratings
Benefit plan administration00 Ratings7.63 Ratings
Direct deposit files00 Ratings9.03 Ratings
Salary revision and increment management00 Ratings8.63 Ratings
Reimbursement management00 Ratings8.22 Ratings
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HRdirect Smart AppsToast Payroll & Team Management
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Medium-sized Companies
Paypro Workforce Management
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Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
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Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HRdirect Smart AppsToast Payroll & Team Management
Likelihood to Recommend
10.0
(1 ratings)
6.4
(3 ratings)
Likelihood to Renew
1.0
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
HRdirect Smart AppsToast Payroll & Team Management
Likelihood to Recommend
ComplyRight
UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
Read full review
Toast
I believe StratEx is well suited for any type of business at any size. However, I believe the sweet spot would be hotels and restaurants that are small to midsize. With the right HR staff in place, StratEx is so user-friendly and moldable to the needs of the business that it can be used in any industry, location, or by any company with any employee population.
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Pros
ComplyRight
  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
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Toast
  • Tip splitting
  • Payroll by class
  • Specific reports
Read full review
Cons
ComplyRight
  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
Read full review
Toast
  • HR - We used to receive HR support and that is something that we really miss.
  • StratEx was also our broker so made the health care side of things seamless and we miss that too.
  • Support - Sometimes the support we get is lacking or we get different answers from different people.
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Likelihood to Renew
ComplyRight
As previously described, there are too many unresolved issues.
Read full review
Toast
No answers on this topic
Support Rating
ComplyRight
Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
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Toast
No answers on this topic
Alternatives Considered
ComplyRight
No answers on this topic
Toast
Without a doubt, StratEx wins. Against all the major players in the HRS/HRIS industry, StratEx's biggest win is cost, both implementation and ongoing costs. The other's we evaluated offered tons of flashy things that most companies don't really need. When it was all said it done, we looked at what we needed and what we will need and determined that there is no reason to pay for a "big" brand name and be a small fish in their large ponds. I cannot imagine there is a company that would need anything StratEx doesn't offer. And, when it came down to it, all the major players came down from their original proposals by $100,000 or more to be more competitive with StratEx and we still went with StratEx. They've kept every promise, they've always been available, and they know where they are going as a company.
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Return on Investment
ComplyRight
  • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
  • Harassment training module is excellent.
Read full review
Toast
  • Great reports and analytics
  • Moderately high fees
  • Convenience
Read full review
ScreenShots

HRdirect Smart Apps Screenshots

Screenshot of EMPLOYEE RECORDS
Smarter, Centralized Employee Management

 - Directory & Records
 - Employee Self-Service
 - Document StorageScreenshot of ATTENDANCE CALENDAR
Take Control of Employee Attendance

 - 12-Month Calendars
 - Absence Code Management
 - Absence NotesScreenshot of I-9 & W-4
Ease the Burden of Completing I-9 and W-4 Forms

 - Onboarding Workflow
 - Guided I-9 & W-4 Forms
 - History & Audit TrackingScreenshot of JOB APPLICATION
Smart Hiring Begins Before the Interview

 - Compliant Questions Library
 - Customizable Application
 - Online Application LinkScreenshot of PROGRESSIVE DISCIPLINE
Your Guide to an Effective Disciplinary Program

 - Employee Warning Notices
 - Discipline History
 - Action Plan DocumentationScreenshot of TIME OFF REQUEST
Let Employees Handle Time Off Requests for You

 - Employee Time Off Requests
 - Supervisor Approval Workflow
 - Attendance Calendar Sync