Niche software with good reports
January 19, 2022

Niche software with good reports

Justin Gipp | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Toast Payroll & Team Management, formerly StratEx

Toast Payroll and Team Management is a payroll service with a very narrow niche. Toast Payroll and Team Management is a software geared specifically to restaurant businesses and was considered for a client of mine. The software does a great job for restaurants, however, the larger named payroll services can provide the same services at a lower cost.

Pros

  • Tip splitting
  • Payroll by class
  • Specific reports

Cons

  • Fees
  • Accounting integration and syncing
  • Tip splitting
  • Geared reports
  • Timely pay
  • Great reports and analytics
  • Moderately high fees
  • Convenience
Toast Payroll and Team Management does well in its niche, knowing what people in the restaurant business want and need. They produce reports more geared to that industry that arguably is better than Paychex. Paychex, however, is a larger company that services all industries that can handle the needs of a restaurant business at a lower cost.

Do you think Toast Payroll & Team Management delivers good value for the price?

Not sure

Are you happy with Toast Payroll & Team Management's feature set?

Yes

Did Toast Payroll & Team Management live up to sales and marketing promises?

Yes

Did implementation of Toast Payroll & Team Management go as expected?

I wasn't involved with the implementation phase

Would you buy Toast Payroll & Team Management again?

Yes

Toast Payroll and Team Management is great for people in the restaurant business that have trouble keeping record of tips and splitting tips among several employees. Restaurant business can also print reports by category to see earnings by type of employee. The software is niched to mainly restaurants, so any other industry would typically not use Toast Payroll.

Toast Payroll & Team Management Feature Ratings

Payroll Management
7.9
Pay calculation
9
Support for external payroll vendors
7
Off-cycle/On-Demand payment
8
Benefit plan administration
7
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
7

Comments

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