Hubilo vs. Progress ShareFile

I believe for the first time user with a small group of people setting up an event, [the Hubilo] platform and the support you receive from their team is wonderful. We really had 3 people doing most of the set up and had we not had our own self-imposed short period of time, would have found it very easy. Even with a short turn around from the time we signed the contract to the time we went live (1 week), we felt very happy with the end product.

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When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.

• The entire virtual platform is very user friendly on both the front and back ends.
• The opportunity for attendees to connect with each other via video chat using the Lounges made for good interaction.
• The support staff at Hubilo were always there to answer questions and assist when needed.

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• Secure File Storage and Sharing.
• Workflows to get customer/affiliate responses to comments on documents.
• I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
• I love the upload notifications and reports on user activity.
• The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
• Integrations with Microsoft 365 - FANTASTIC - thank you.

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• The video quality gets terrible on low internet connectivity
• The UI could be better
• Other minor lag and bugs on the platform

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• The web console is not the most user friendly site to use to get to, and send my files.
• We have had users that have not liked the change in workflow to get files from Progress ShareFile when they were used to just clicking on files on an email.
• That management of the tools are not the most user friendly. There have been some improvements but keeping up with certs and setting up new users can be more work than expected.

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It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.

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As I mentioned before, good content overall. Gets very laggy and buggy at times. Several issues with limited or low internet connectivity, can get almost unbearable at times. Could do a lot better with its UI and QnA functionality. Good content overall and great people to learn and seek guidance from

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ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.

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The software has never been down when I needed to use it.

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Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again

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Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.

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Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well

Hubilo offered greater customization features and more AI-tools for post-event content creation. Their platform was designed to build communities before and during events with great engagement and networking features for all attendees. Other platforms we explored were rigid and cookie-cutter. We liked Hubilo's long list of things to customize to build great 1-day or multi-day online events. Hubilo was extremely budget-friendly :-)

ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.

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I am a one person office. I have no idea how this software would scale to a larger office.

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• 8x reduction in processing time, cutting down the creation of post-webinar collaterals from 2 days to just 2 hour
• Increase audience participation with quick polling features
• Easy customization of landing and event pages
• Detailed reports

• All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
• Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
• ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info