Huntress vs. ReliaQuest GreyMatter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Huntress
Score 9.3 out of 10
N/A
Huntress is a security platform that surfaces hidden threats, vulnerabilities, and exploits. The platform helps IT resellers protect their customers from persistent footholds, ransomware and other attacks.N/A
ReliaQuest GreyMatter
Score 10.0 out of 10
N/A
ReliaQuest offers Open XDR-as-a-Service via ReliaQuest GreyMatter, a cloud-native Open XDR platform that brings together telemetry from any security and business solution—on-premises, in one or multiple clouds--to unify detection, investigation, response and resilience. ReliaQuest combines technology and 24/7/365 security expertise to give organizations the visibility and coverage they require to make their cybersecurity program more effective. ReliaQuest, headquartered in Tampa, boasts hundreds…N/A
Pricing
HuntressReliaQuest GreyMatter
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HuntressReliaQuest GreyMatter
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
HuntressReliaQuest GreyMatter
Best Alternatives
HuntressReliaQuest GreyMatter
Small Businesses
ESET PROTECT
ESET PROTECT
Score 9.0 out of 10
ESET PROTECT
ESET PROTECT
Score 9.0 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
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User Ratings
HuntressReliaQuest GreyMatter
Likelihood to Recommend
9.2
(13 ratings)
7.0
(1 ratings)
Usability
9.4
(5 ratings)
-
(0 ratings)
User Testimonials
HuntressReliaQuest GreyMatter
Likelihood to Recommend
Huntress Labs Incorporated
Huntress is great for a managed service provider to provide a better cybersecurity stack to their endpoints/customers. Some smaller clients cannot afford high-priced SOC services but require SOC-level protection. Along with a couple of other layers of security, Huntress provides peace of mind for the MSP that if a threat were to arise, they would be notified with specific instructions for dealing with that threat.
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ReliaQuest
Our company generates more than a terrabyte of log a day and it can easily go above 2 TB a day. We were using out of the box SOC Solution from splunk to manage our SOC. We lacked the know how of using splunk and also lacked the staff to keep the product up to date to help us tackle the latest threats. We outsourced our SIEM/SOAR service to RQ and they helped us with creating new use cases which addressed the latest threat to our organization. RQ has people who research the latest threats and helps us keep up to date on the day-to-day security operations. RQ also helps with data onboarding if required. So we would recommend RQ to customers who are short-staffed and who lack personnel who could research security threats to keep your organization safe from threat actors.
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Pros
Huntress Labs Incorporated
  • Using the latest industry knowledge of threats that have been ongoing, but not previously known and projecting it back in time against their installed endpoints to identify machines that are vulnerable or breached and when it these events occurred
  • Very quiet. If they alert, it is a thing.
  • Very good at remediation.
  • They communicate extremely well when it matters.
  • While there are the most extensive products more often than not they are the first to alert us to a threat.
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ReliaQuest
  • SOC service.
  • Managed services.
  • Correlation searches.
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Cons
Huntress Labs Incorporated
  • Now that they have EDR capability, they need to fully participate in MITRE testing for direct comparison against other EDR products.
  • Now that they are going into Managed Antivirus and EDR with isolation capabilities they need to update their SLA comparative to other vendors
  • Support for non-Windows OSes for consistency in a network
  • It would be nice to seed canary files in custom shares on servers.
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ReliaQuest
  • Some Analysts are relatively fresh to SOC. They sometimes get put into supporting large infrastructures.
  • RQ has a ton of correlation searches that they use to provide end-to-end visibility. Most of them can be restructured to get the same results and this can reduce the number of correlation searches.
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Usability
Huntress Labs Incorporated
We dropped SentinelOne in favor of Huntress because the UI was much more simplistic for the tier 1 techs to maintain. It beats the old web design model of three clicks to where you want to go. It is very intuitive. No one needs training to figure out how to navigate its console.
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ReliaQuest
No answers on this topic
Alternatives Considered
Huntress Labs Incorporated
Firstly from a business model, [VMware] Carbon Black [Cloud Managed Detection] was not outfitted for the MSP where Huntress is very MSP-friendly from an affordably easy point to entry to value for money licensing. Carbon Black TS is not bad in anyway, well, that we found, but Huntress is a new layer of security that fits between the OS and AV layers to provide additional information, monitoring, and detection. With Huntress backing the MSP, [it] sure does help as well.
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ReliaQuest
Reliaquest is vendor agnostic. They have a lot of correlation searches that they use to provide security for your organizations. Compared to other products we have tried we felt that they are the only company that is doing proper market research on the latest and greatest threat to our vertical and coming out with the latest methods to keep up to date. RQ also has a good leadership structure that we could rely on if we run into any escalations. Compared to other products that we tried they try to work with you holding hands trying to resolve your problems.
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Return on Investment
Huntress Labs Incorporated
  • We have been able to lower operational costs by shifting to Huntress.
  • We've been able to cut costs to our clients by utilizing Huntress over competing products.
  • In spite of inflation, we've been able to keep our managed service prices at a steady, below market rate, because of Huntress.
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ReliaQuest
  • RQ's Greymatter content has enriched our SOC experience because we always felt Splunk's out-of-the-box use cases were not sufficient enough to provide end-to-end coverage.
  • RQ specializes in a lot of big data solutions so that we can rely on them to help us troubleshoot tasks and also make sure our security solutions are working accurately.
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ScreenShots