HyperGuest vs. Preno - Hotel Management Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HyperGuest
Score 8.0 out of 10
N/A
HyperGuest’s technology platform empowers Accommodation and Travel Providers to deliver rooms with maximum efficiency. This open and highly scalable cloud technology layer opens new opportunities for profit and business, boasting zero manual effort and the fastest time-to-booking.N/A
Preno - Hotel Management Software
Score 9.1 out of 10
N/A
Preno is a hotel software company that offers cloud solutions for independent hoteliers - offering a PMS, Channel Manager and Booking Engine. Preno is a hotel management solution that automates and streamlines daily administration tasks, helping operators run their front desk and back office. The platform can be used by a variety of accommodation businesses, such as resorts, bed and breakfasts, vacation rentals, boutique hotels, villas, lodges, and serviced…
$89
Pricing
HyperGuestPreno - Hotel Management Software
Editions & Modules
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Offerings
Pricing Offerings
HyperGuestPreno - Hotel Management Software
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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User Ratings
HyperGuestPreno - Hotel Management Software
Likelihood to Recommend
8.0
(1 ratings)
9.0
(3 ratings)
User Testimonials
HyperGuestPreno - Hotel Management Software
Likelihood to Recommend
HyperGuest
By using HyperGuest, we were able to fulfill almost all use cases for our customers. HyperGuest is well suited for mid-level hotels and guest houses. With ever-evolving features, the customer base of HyperGuest is continuously growing day by day. The API framework helps connect faster and supports both Pull and push approaches for different operations, as appropriate. When we say Pull -it means any information retrieval for the partner is fetched in seconds. On the other hand, if we want to update booking etc., i.e., Pushing the information, it is also carried out seamlessly.
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Preno
It has scalability, automation and very progressive. They listen to customer needs and adapt quickly. I look forward to the next phase of our journey with them. The business model is driven by a team of experts who truly care about your business. This quality supersedes any other quality sought in a business.
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Pros
HyperGuest
  • Provide real time inventory availability.
  • Helps in direct booking, saving a lot on commissions etc.
  • Add to customer experience and help getting return business.
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Preno
  • Ease of use
  • Customer Support
  • Integrations
  • Affordable
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Cons
HyperGuest
  • I could not find any point which is lacking, though it was my first experience working with any such channel management product.
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Preno
  • Staff need to know how to use SiteMinder.
  • Preno failed miserably at onboarding our business.
  • Up to 21 hours to respond to chats, and phones often go unanswered.
  • Poor linkage with Xero. Cost me over $3000 for an accountant to undo Xero issues after I spent hours going through the setup with someone from Preno.
  • I purchased this for ease with Xero. This is absolutely false as Preno staff were unable to link it to Xero properly.
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Alternatives Considered
HyperGuest
HyperGuest was less expensive and was able to fulfill almost all the requirements of our client.
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Preno
Preno integrates with Light Speed and Xero. The two software systems we needed in our business. The integration gave us more time to focus on sales and other key aspects of the business.
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Return on Investment
HyperGuest
  • I would say HyperGuest has been helpful in providing a positive impact by helping our end customers and generating more revenue.
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Preno
  • better Focuse on Areas of Revenue
  • Difficult Accounts Management
  • Efficient Room Management
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ScreenShots

Preno - Hotel Management Software Screenshots

Screenshot of Preno's Property management Software | Have access to all of your guest bookings on one page. Easily switch between different views to see check-ins, unpaid invoices, returning guests and more.Screenshot of Preno's Booking Engine |  Our BE is mobile optimised, enabling you to collect more direct bookings. Avoid the fees associated with OTAs and collect important guest details and payments.Screenshot of Preno's Channel Manager | Our CM seamlessly syncs with the 56 most popular Online Travel Agents (OTAs) including Booking.com, Expedia, and Airbnb. Improve efficiency and maximise revenue with instant reservation and availability updates.Screenshot of Store credit card details and preferences within Preno, by building comprehensive guest profiles. Remember preferences like favourite rooms or coffee to personalise guest experiences.Screenshot of Preno allows you to set rules for check-in/out dates, room rates and more. This is a powerful tool that saves time, as it allows you to dynamically adjust multiple rates at one time.Screenshot of Track and update housekeeping status’ within Preno, providing staff with instant updates. Preno also enables you to set tasks and add specific guest notes to rooms.