Item: Preno - Hotel Management Software
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Preno is our booking engine for all our bookings and it has been seamless. We love the automation the system provides, its very user-friendly once the system is set up and the best thing is the customer service provided. It is flawless and very precise. One of the most important aspects of Preno that has helped my business is that it is progressive and constantly strives to meet the needs of the customer. The staff at Preno are extremely helpful and very perceptive. You know you are well looked after by a team with excellent technical skills. This allows businesses like us to save time because you know you won't be given the runaround and be given precise solutions when in need.

Pros and Cons

Expert Technical Solutions
Customer Focused
Innovative
Business Orientated

Be able to add attachments to emails etc.
Add staff communication tasks on one platform
Be able to integrate with some of the key apps on the market to increase sales
Add other hotel activity to the same software staff get a one-stop shop and pay at one spot.
Email marketing automation to be linked for a integrated approach

Most Important Features

Automation
User Friendly
Cloud Based
Scalability

Return on Investment

It has had a huge return on investment in terms of letting the software do the work for you.
On the other hand, I would like to see more integration. It is slowly taking shape. Which is great for a business our size.
We thrive on its adaptability and how we can create solutions using their technical expertise.

Alternatives Considered

Preno integrates with Light Speed and Xero. The two software systems we needed in our business. The integration gave us more time to focus on sales and other key aspects of the business.

Key Insights

Do you think Preno - Hotel Management Software delivers good value for the price?

Yes

Are you happy with Preno - Hotel Management Software's feature set?

Yes

Did Preno - Hotel Management Software live up to sales and marketing promises?

Yes

Did implementation of Preno - Hotel Management Software go as expected?

Yes

Would you buy Preno - Hotel Management Software again?

Yes

Other Software Used

Xero, Check Point Quantum Lightspeed, MailerLite

Likelihood to Recommend

It has scalability, automation and very progressive. They listen to customer needs and adapt quickly. I look forward to the next phase of our journey with them. The business model is driven by a team of experts who truly care about your business. This quality supersedes any other quality sought in a business.

Preno is a very impressive and innovative product

Overall Satisfaction with Preno - Hotel Management Software